Jordon Murphy

Utilized BuildOps software to oversee project operations and optimize efficiency.
Acted as liaison for vendor events, luncheons, and various company functions.
Provided owner training to facilitate effective system operation.
Configured servers for clients acquiring Carrier i-Vu System.
Assisted employees with technical difficulties related to devices and accounts.
Created and executed marketing strategies to increase visibility.
Performed thorough site take-offs and walk-throughs for project assessments.
Maintained accurate inventory records through effective management processes.

Streamlined communication with customers daily to gather necessary information for paperwork completion.
Monitored key deadlines for obtaining required documentation efficiently.
Reviewed and updated loan files to align with current standards.
Worked closely with Loan Officer to create comprehensive application profiles in the system.
Followed up with clients regarding missing documents while guiding them through the application process.
Developed targeted marketing strategies to attract potential clients.
Maintained strong partnerships by collaborating with sales agents, financial planners, and accountants.
Achieved high levels of customer satisfaction by providing accurate loan status updates consistently.

Oversaw installation projects utilizing Automated Logic, Hunton Trane, Unify, Johnson Controls, Siemens, and RDI equipment.
Installed components to enhance HVAC system performance.
Executed installations of bypass actuators, low voltage wiring, and various HVAC systems.
Performed preventive maintenance to extend HVAC system longevity.
Rebuilt and replaced faulty components to maintain optimal environmental conditions.
Analyzed heating and cooling malfunctions with customers to diagnose issues accurately.
Balanced systems and calibrated controls to optimize performance.
Responded swiftly to emergency HVAC service requests for timely resolutions.

Recommended new products and services based on customer needs.
Resolved customer issues swiftly to improve satisfaction ratings.
Scheduled appointments for follow-up services to ensure ongoing support.
Conducted troubleshooting and diagnostics on customer devices to identify issues.
Answered inquiries regarding billing, accounts, and upgrade options.
Collaborated with staff to implement process improvements and optimize productivity.
Served as key holder, ensuring security and compliance with regulations.

Streamlined store organization to improve visual merchandising and engage customers effectively.
Guided customers in locating merchandise while checking inventory at alternative locations.
Prepared items for sales floor through systematic pricing or tagging methods.
Ensured product availability and aesthetic by rotating stock and restocking shelves consistently.
Oversaw key holder duties to safeguard store premises and manage daily operations.
Performed register balancing to ensure financial accuracy at all times.
Certified as a forklift operator, enhancing operational productivity during inventory tasks.
Mixed paint as per customer needs, contributing to personalized service.