Result-oriented, intelligent, organized, and motivated professional seeking a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Overview
10
10
years of professional experience
Work History
Mechanic
Hendrix transmission
The Bronx
06.2016 - Current
Diagnosed and repaired a variety of transmission issues, ensuring vehicles were returned to optimal performance levels.
Conducted routine maintenance and inspections, preventing potential failures and enhancing vehicle reliability for customers.
Collaborated with team members to streamline repair processes, resulting in improved turnaround times and increased customer satisfaction.
Utilized advanced diagnostic tools to identify mechanical problems quickly, reducing time spent on troubleshooting and repairs.
Mentored junior mechanics, fostering skill development and enhancing team efficiency through knowledge sharing and hands-on training.
Managed inventory of parts and supplies, ensuring availability for timely repairs and reducing wait times for customers.
Developed strong customer relationships through effective communication, leading to increased trust and repeat business.
Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
Assisted fellow mechanics when necessary during complex repairs.
Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
Installed new or rebuilt engines into vehicles following manufacturer's instructions for installation procedures.
Medical Courier
YZER
Queens, New York
03.2023 - 01.2026
Trained and mentored new couriers on safety protocols and best practices, fostering a culture of compliance and teamwork.
Assisted in inventory management of medical supplies, ensuring adequate stock levels were maintained for uninterrupted operations.
Delivered medical supplies and equipment to healthcare facilities.
Assisted in loading and unloading items into vehicles as needed.
Processed paperwork associated with deliveries accurately and efficiently.
Maintained a valid driver's license at all times.
Parcel Delivery Driver
Lasership
The Bronx, New York
02.2021 - 02.2023
Delivered packages efficiently across designated routes, ensuring timely service and enhancing customer satisfaction through reliability.
Conducted thorough vehicle inspections and maintenance, contributing to safety standards and minimizing breakdown-related delays.
Navigated diverse routes using GPS technology, optimizing delivery times and improving operational efficiency across all deliveries.
Maintained accurate delivery logs and documentation, ensuring compliance with company policies and enhancing accountability.
Collaborated with warehouse teams to coordinate package loading, streamlining operations and improving overall delivery turnaround.
Trained new drivers on route management and safety protocols, fostering a culture of safety and efficiency within the team.
Implemented best practices for package handling, reducing damage rates and improving overall delivery quality.
Delivery Contractor
Strategic Delivery Solutions Rx Ltd
09.2018 - 09.2020
Responsible for safely inspecting, loading, and delivering pharmaceutical drugs into pharmacies and drug stores across New York and New Jersey.
Demonstrate exceptional customer service during course of deliveries by building rapport with customers to determine pick-up or delivery needs and solicit additional business including obtaining new scheduled pick-ups and switching customers from weekly to daily pick-ups to improve efficiency and logistics.
Support customers' issues regarding features of service, maximizing customer satisfaction, and handling disputes to best meet the customers' needs.
Perform duties including pre-delivery vehicle preparation, learning the delivery area, checking orders for quality and accuracy while successfully avoiding delivery delays by carefully planning best routes.
Assist other team members with their workload as needed.
Package Handler
United Parcel Service
01.2017 - 06.2018
Responsible for unloading, scanning and sorting packages, boxes and other freight to the assigned areas.
Education
Motor Vehicle Repairs Training Level 1 -
Jamaica German Automotive School
High School Diploma - Diploma with Academic Distinction
St. Andrew College
Skills
Active Listening
Process Streamlining
Complaint Resolution
Communication
Interpersonal
Problem Solving
Time Management
Educational Training
Jamaica German Automotive School, Motor Vehicle Repairs Training Level 1, 09/01/09, 06/01/13
St. Andrew College, Diploma with Academic Distinction, High School Diploma
Timeline
Medical Courier
YZER
03.2023 - 01.2026
Parcel Delivery Driver
Lasership
02.2021 - 02.2023
Delivery Contractor
Strategic Delivery Solutions Rx Ltd
09.2018 - 09.2020
Package Handler
United Parcel Service
01.2017 - 06.2018
Mechanic
Hendrix transmission
06.2016 - Current
Motor Vehicle Repairs Training Level 1 -
Jamaica German Automotive School
High School Diploma - Diploma with Academic Distinction