Jordy Castro
Grand Prairie,TX
Summary
Resourceful Medical Logistics Specialist Soldier known for high productivity and efficient task completion. Skilled in medical logistics, and military trained. Excel in problem-solving, teamwork, disciplined, and adaptability. Looking to become an agent for the Federal Bureau of Investigation.
Overview
6
6
years of professional experience
Work History
Medical Logistics Specialist
U.S. Army Reserve Command
Seagoville, Texas
04.2024 - Current
- Maintained a detailed inventory of medical supplies and equipment, ensuring accuracy in stock levels.
- Organized the shipment of medical supplies and equipment to healthcare facilities in accordance with established protocols.
- Coordinated with healthcare providers to identify necessary medical supplies based on facility needs.
Biller
Southern Tire Mart
Dallas, Texas
01.2024 - Current
- Researched discrepancies in accounts receivable for accurate reconciliation of balances.
- Generated monthly reports to document financial status of accounts receivable.
- Maintained up-to-date records of all billing activities including charges, adjustments, denials, and collections.
BDC Specialist
Motiiv
Dallas, Texas
05.2024 - 08.2024
- Assisted customers with their questions and concerns regarding automotive financing options.
- Developed relationships with customers and maintained communication via phone, email, or other methods.
- Coordinated appointments for potential buyers to meet with sales staff.
ESL Teacher
Ingles Sin Estres Academy
Arlington, Texas
05.2023 - 03.2024
- Developed and implemented lesson plans to meet the needs of English language learners.
- Provided individualized instruction to students with diverse backgrounds and abilities.
- Utilized a variety of teaching methods such as lectures, discussions, role-play activities and multimedia presentations.
Temp. Biller
Aviu Staffing
Dallas, Texas
08.2023 - 01.2024
- .
- Generated monthly reports to document financial status of accounts receivable.
- Processed and monitored invoices, payments, and adjustments to ensure timely payment from insurance companies.
- Researched discrepancies in accounts receivable for accurate reconciliation of balances.
Waiter
La Hacienda Buffett
Grand Prairie, Texas
09.2022 - 11.2023
- Greeted guests and answered questions about menu items.
- Provided excellent customer service to ensure repeat customers.
- Took orders from patrons accurately and efficiently.
Maintenance Manager
Pollo Regio Corporate
Grand Prairie, Texas
05.2021 - 12.2021
- Managed the maintenance staff and their daily activities.
- Monitored the performance of all equipment to ensure proper functioning.
- Developed preventive maintenance procedures for all machines used in production.
Customer Service
Pollo Regio Corporate
Grand Prairie, Texas
10.2020 - 05.2021
- Answered customer inquiries over the phone and through email.
- Provided customers with product information and resolved their issues in a timely manner.
- Assisted customers in navigating the website, placing orders, and completing payments.
Scan Coordinator
El Rancho Supermercado
Arlington , TX
04.2020 - 10.2020
- Created and maintained accurate records of all scanned documents.
- Coordinated with sales staff to develop promotional offers that were beneficial to customers while maximizing profits.
- Created detailed reports of pricing adjustments, discounts, and promotions.
Lead Scan Coordinator
El Rancho Supermercado
Arlington , Texas
02.2020 - 04.2020
- Developed pricing strategies in accordance with corporate objectives and industry trends.
- Created reports detailing price changes, sales volume, and profitability of products.
- Collaborated with marketing teams to create promotional campaigns that drove revenue growth through targeted pricing strategies.
Cashier
El Rancho Supermercado
Arlington, Texas
09.2019 - 04.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Customer Service
Amigo Energy
Irving, Texas
07.2019 - 09.2019
- Built relationships with customers.
- Offer electric services and provide new electricity providers for potential customers.
- Reviewed electric contracts and applicable laws for potential new customers.
Assistant Restaurant Manager
The Original CNR
Dallas, Texas
02.2019 - 07.2019
- Assisted in recruiting, training, and scheduling staff members.
- Provided leadership and direction to restaurant employees.
- Ensured compliance with health and safety regulations.
Cashier
The Original CNR
Dallas, Texas
05.2018 - 02.2019
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
Education
Associate of Arts - Law And Public Service
Dallas College
Irving, TX06-2021
Bachelor of Arts - Political Science
The University of North Texas At Dallas
Dallas, Texas05-2019
High School Diploma -
Thomas Jefferson High School
Dallas, TX05-2019
Skills
- Advanced in Microsoft Excel, PowerPoint, and Word
- Bilingual in English and Spanish
- Tenacious
- Disciplined
- Security clearance
- First Aid Training
- Logistics Management
- Fast Learner
Timeline
BDC Specialist
Motiiv
05.2024 - 08.2024
Medical Logistics Specialist
U.S. Army Reserve Command
04.2024 - Current
Biller
Southern Tire Mart
01.2024 - Current
Temp. Biller
Aviu Staffing
08.2023 - 01.2024
ESL Teacher
Ingles Sin Estres Academy
05.2023 - 03.2024
Waiter
La Hacienda Buffett
09.2022 - 11.2023
Maintenance Manager
Pollo Regio Corporate
05.2021 - 12.2021
Customer Service
Pollo Regio Corporate
10.2020 - 05.2021
Scan Coordinator
El Rancho Supermercado
04.2020 - 10.2020
Lead Scan Coordinator
El Rancho Supermercado
02.2020 - 04.2020
Cashier
El Rancho Supermercado
09.2019 - 04.2020
Customer Service
Amigo Energy
07.2019 - 09.2019
Assistant Restaurant Manager
The Original CNR
02.2019 - 07.2019
Cashier
The Original CNR
05.2018 - 02.2019
Associate of Arts - Law And Public Service
Dallas College
Bachelor of Arts - Political Science
The University of North Texas At Dallas
High School Diploma -
Thomas Jefferson High School