Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordy Perisian

Minneapolis,MN

Summary

Accomplished Assiatant Store Manager skilled at building an atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.

Overview

11
11
years of professional experience

Work History

Assistant Store Manager

Sephora
03.2023 - Current
  • Assist SM in overseeing daily store operations, ensuring seamless client engagement experience.
  • Help develop and spearhead strategies to drive sales and store profitability.
  • Conduct performance evaluations while managing employee development.
  • Keep up Sephora’s brand standards in store through outstanding client service.
  • Collaborate with SM in allocating resources and staffing to optimize productivity.
  • Assist SM with HR duties, scheduling, payroll and corrective action.

Experience Assistant Store Manager

Coach
10.2022 - 03.2023
  • Manage daily operational tasks according to Coach standards including selling and service expectations, operations, payroll, human resources and loss prevention.
  • Leverage Coach’s tools and technology to support relationship building and clienteling efforts; including driving sales and achieving individual goals.
  • Understanding and communicating company objectives and values to partners/staff.
  • Resolves customer concerns and meet customer needs in a timely manner through solution oriented forwarding thinking.
  • Developing individual and team product knowledge and remain aware of current collections.

Client Experience Sales Manager

Tory Burch
05.2022 - 10.2022
  • Monitor and maintain store sales targets and metrics through selling and service
  • Leadership/Associate development through client relations
  • Collaborate with leadership and associates to execute a highly productive selling environment
  • Manage customer conflict resolution through empathy, accommodation and collaboration

Sales and Service Leader/ Ops Beauty Advisor

Sephora
08.2021 - 10.2022
  • Propose action plans to creatively elevate the in-store client experience
  • Support brand partners while managing, planning and executing events, services and classes
  • Effectively implement company initiatives and sales goals while managing day to day store operations
  • Drive results by monitoring and analyzing data while coaching the sales team Customer Service

Specialist Intermediate Department of Public Safety
11.2018 - 08.2021
  • Data entry and analytics
  • Facilitate customer compliance by enforcing proper proof of documentation and policy adherence as customers apply for new and updated identification
  • Conduct various examinations for drivers seeking new and updated license including knowledge, oral and vision testing providing results with empathy and compassion
  • Manage customer payments ensure a balanced cash register Department Supervisor Macy’s Edina MN- December 2017 to August 2018
  • Lead department by tracking sales numbers and motivating the team to ensure daily goals are met and exceeded
  • Organize and analyze sales data to determine trends that will assist in setting the department’s retail strategy
  • Manage development and training for associates to ensure both team growth along with company best practices are being followed

Sales Manager

Giorgio Armani
08.2014 - 12.2017
  • Coached sales team with interactive training which drove an increase in sales
  • Facilitated a positive and customer centric environment among sales team
  • Defused challenging situations brought up by customers by listening and providing potential solutions

Education

Certification - Massage Therapy - Lymphatic Drainage - Deep Tissue - Swedish Massage - Trigger Point - Himalayan Salt Stones - Hot Stones

Minnesota School of Cosmetology
Woodbury, MN
08.2021

Diploma - undefined

Armstrong High School
Plymouth, MN
05.2010

Skills

  • Leadership and Development
  • Problem-solving
  • Customer service and engagement
  • Team management
  • Employee coaching
  • Relationship building and management

Timeline

Assistant Store Manager

Sephora
03.2023 - Current

Experience Assistant Store Manager

Coach
10.2022 - 03.2023

Client Experience Sales Manager

Tory Burch
05.2022 - 10.2022

Sales and Service Leader/ Ops Beauty Advisor

Sephora
08.2021 - 10.2022

Specialist Intermediate Department of Public Safety
11.2018 - 08.2021

Sales Manager

Giorgio Armani
08.2014 - 12.2017

Diploma - undefined

Armstrong High School

Certification - Massage Therapy - Lymphatic Drainage - Deep Tissue - Swedish Massage - Trigger Point - Himalayan Salt Stones - Hot Stones

Minnesota School of Cosmetology

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Jordy Perisian