Jordyan Thomas

Knowledgeable and dedicated customer service professional with extensive experience in Customer deescalation industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Approachable Senior Customer Service Associate with 9 years of experience facilitating positive customer experiences in retail settings. Helpful problem-solver with flexibility in stressful situations.

Accessible supervisor coaching employees through complex administrative processes. Reliable employee seeking a Customer Support position. Offering excellent communication and good judgment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.