Jordyn Barnes
Pleasant Hill,MO
Summary
Friendly Retail Sales Associate Cashier eager to form relationships with return customers and support continual patronage. Adept provider of accurate and rapid answers to product and service queries. Committed to positively impacting sales and revenue through beneficial customer interactions and memorable service. Hardworking and passionate job seeker with strong organizational skills eager to secure a new position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Retail Cashier
Dollar Tree Corporation
03.2021 - Current
- Helped customers complete purchases, locate items, and make the best of their shopping experience..
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Participated in regular team meetings to discuss strategies for improving sales performance and customer experiences.
- Operated POS terminals and cash drawer balancing.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Cultivated a welcoming retail environment by greeting customers warmly upon entry, setting a friendly tone throughout their visit .
- Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
- Trained new employees on company policies, register operations, and effective communication techniques with customers.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to loss prevention efforts by adhering to cash handling policies and procedures.
- Handled high-volume sales periods with composure, maintaining efficiency during peak hours.
- Supported store merchandising initiatives by restocking shelves and creating visually appealing displays.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
Shift Manager
McDonalds Corporation
02.2016 - 04.2019
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Assigned tasks to employees and oversaw opening and closing of restaurant.
- Excelled in every store position and regularly backed up front-line staff.
- Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
- Monitored employee food handling, safety and uniform requirements.
Education
GED -
Pleasant Hill High School
Pleasant Hill MIssouriSkills
- Customer Service
- Flexible Schedule
- Teamwork and Collaboration
- Reliability and punctuality
- Problem-Solving
- Time Management
- ID Verification
- Basic math proficiency
- Workplace Cleanliness
- Merchandise Stocking
Timeline
Retail Cashier
Dollar Tree Corporation
03.2021 - Current
Shift Manager
McDonalds Corporation
02.2016 - 04.2019
GED -
Pleasant Hill High School