Jordyn Brakes
Little Elm,TX
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Dedicated care professional, committed to supporting patients in feeling secure and comfortable in clinical and home settings. Responsible team player always willing to assume additional responsibility to ease family burden. Expertise in Patient Care Technician.
Overview
4
4
years of professional experience
Work History
Server
Fogo De Chao
10.2023 - Current
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Server
Omni Hotels & Resorts
07.2023 - 10.2023
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Learning Ambassador
Amazon
05.2020 - 12.2021
- Offered feedback to other providers to effectively address students' needs.
- Educated customers on product features and answered questions regarding product use.
- Assessed student needs to determine appropriate level of required support.
- Improved student engagement by incorporating interactive activities and real-world examples in lessons.
- Monitored progress of students and adjusted instructional strategies to meet specific needs more efficiently.
Education
Bachelor of Arts - Nursing
Tarrant County College District
Fort Worth, TX05.2025
Nursing
The University of Texas At Arlington
Arlington, TXNursing
Hesston College
Hesston, KSHigh School Diploma -
Lone Star High School
Frisco, TX05.2019
Skills
- Cleanliness standards
- Quality Control
- Food handling
- Guest Relations Management
- Exceptional customer service
- Fast Learner
Timeline
Server
Fogo De Chao
10.2023 - Current
Server
Omni Hotels & Resorts
07.2023 - 10.2023
Learning Ambassador
Amazon
05.2020 - 12.2021
Bachelor of Arts - Nursing
Tarrant County College District
Nursing
The University of Texas At Arlington
Nursing
Hesston College
High School Diploma -
Lone Star High School