Summary
Overview
Work History
Education
Skills
Timeline
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Jordyn Buhrmaster-Popel

Normal,IL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Server

Pizza Payaa
06.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders and manage bills.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Answered customers' questions, recommended items, and recorded order information.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Sales Associate

Carters Inc
04.2023 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Administrative Coordinator

Nutrien Ag Solutions
05.2022 - 08.2022
  • Answered phone calls and responded to inquiries from customers and other external contacts.
  • Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
  • Collaborated in timely processing of billing and accounts receivables.
  • Assisted management with special projects to complete all tasks by deadlines.
  • Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
  • Maintained office calendars to track important dates and deadlines.

Education

Bachelor of Science - Marketing

Illinois State University
Normal, IL
05.2025

High School Diploma -

Paxton Buckley Load High School
Paxton, IL
05.2021

Skills

  • Order Management
  • Guest Engagement
  • Relationship Management
  • Correspondence Preparation
  • Cost Reduction and Budgeting
  • Office Inventory Management
  • Filing
  • Microsoft Excel
  • Telephone Etiquette
  • Microsoft Access
  • Workload Management
  • Data Entry
  • Product Sales
  • Promotional Support
  • Upselling

Timeline

Server

Pizza Payaa
06.2023 - Current

Sales Associate

Carters Inc
04.2023 - 08.2023

Administrative Coordinator

Nutrien Ag Solutions
05.2022 - 08.2022

Bachelor of Science - Marketing

Illinois State University

High School Diploma -

Paxton Buckley Load High School

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Jordyn Buhrmaster-Popel