Jordyn Caudill
Greer,SC
Summary
Energetic leasing professional that offers wealth of experience in conducting property tours and launching successful marketing initiatives. Clear knowledge of federal fair housing laws and local regulations. Firm but fair when dealing with tenants concerning rents due, maintenance and neighbor complaints.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Leasing Consultant
Pegasus Residential
01.2024 - Current
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Enhanced community atmosphere by planning and executing engaging resident events.
- Wrote and submitted reports to highlight developments and statistics of occupied properties.
- Registered clients on database to enable tracking history and maintain updated records.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Managed social media accounts for marketing and event planning.
Customer Service Representative
Alorica
09.2023 - 01.2024
- Manage insurance company inquiries, resolves customer problems, document customer requests, and finalizes policy adjustments
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Maintained and managed customer files and databases.
Bartender
Blind horse saloon
12.2021 - 05.2023
- Serve and pour drinks in a fast paced high volume environment
- Take payments and count back change.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Assistant Manager
Broncos
07.2021 - 01.2022
- Responsible for overseeing the daily operations of a restaurant, hiring and training restaurant staff following company policies, speaking with customers to address concerns or solve problems and creating work schedules for restaurant staff
- Developed strong working relationships with staff, fostering a positive work environment.
- Reviewed sales and gross profit report to assess company efficiency.
Server/Bartender
Mac's Speed Shop
03.2020 - 07.2021
- Serves patrons with food and beverages in a positive and friendly manner
- Provides information to help food and beverage selections
- Presents ordered choices in a prompt and efficient manner
- Maintains dining ambiance with an enthusiastic attitude.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Sales Representative
Utility Partners of America
10.2019 - 03.2020
- Leveraged data-driven insights from market research to inform decision-making during client presentations.
- Developed and delivered engaging sales presentations to convey product benefits.
- Utilized CRM software to manage client information, track leads, and monitor sales progress efficiently.
Server/Hostess
Twin Peaks
12.2016 - 08.2018
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Bachelor's degree - Criminal Justice
Strayer University-South Carolina
Greenville, SC03.2026
Skills
- Front Desk
- Customer Service Skills
- Microsoft
- Microsoft Word
- Scheduling
- Filing
- Data Entry
- Billing
- HIPAA (1 year)
- Insurance verification (1 year)
- Customer support (3 years)
- Application processing
- Financial budgeting and reporting
- File Management
- Deposits Management
- Training and mentoring
- Fair Housing Laws
- Insurance Coordination
- Disturbance Handling
- Rental Listings Research
- Application management
- Sales Techniques
- Leasing and sales
- Real Estate Law
- Basic Mathematics
Certification
Driver's License
Timeline
Leasing Consultant
Pegasus Residential
01.2024 - Current
Customer Service Representative
Alorica
09.2023 - 01.2024
Bartender
Blind horse saloon
12.2021 - 05.2023
Assistant Manager
Broncos
07.2021 - 01.2022
Server/Bartender
Mac's Speed Shop
03.2020 - 07.2021
Sales Representative
Utility Partners of America
10.2019 - 03.2020
Server/Hostess
Twin Peaks
12.2016 - 08.2018
Bachelor's degree - Criminal Justice
Strayer University-South Carolina