Jordyn DeCastro
Marina Del Rey,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Grocery Bagger
Vons
04.2021 - 03.2022
- Pleasantly greeted customers and provided prompt and courteous service.
- Collected carts from parking lot and designated return locations.
- Retrieved items for customers and verified prices.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Removed trash, swept, and mopped floors for professional appearance.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Protected materials for transport by correctly packaging products in boxes and crates.
Host
Chilis's Bar And Grill
04.2020 - 12.2020
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Cashier/Food Service Worker
Noahs Bagels
03.2019 - 10.2020
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Greeted customers and answered inquiries regarding menu items and specials.
Education
Associate of Arts - Psychology
West LA
Culver City, CA06.2025
Skills
- Sanitizing Surfaces
- Cashier Support
- Workplace Safety
- Critical Thinking
- Product Stocking
- Seasonal Displays
- Customer Needs Assessments
- Fixing Displays
- Removing Trash
- Janitorial Duties
- Attention to Detail
- Bagging and Packaging
- Cleaning and Sanitation
- Retail Sales
- Price Checking
Timeline
Grocery Bagger
Vons
04.2021 - 03.2022
Host
Chilis's Bar And Grill
04.2020 - 12.2020
Cashier/Food Service Worker
Noahs Bagels
03.2019 - 10.2020
Associate of Arts - Psychology
West LA