Summary
Overview
Work History
Education
Skills
Silver Star Award: Teamwork
Timeline
Generic
Jordyn Dougherty

Jordyn Dougherty

Windsor

Summary

Registered Nurse with 14 years of comprehensive experience spanning case management, NICU, surgical, neuro-telemetry, and geriatric care. Skilled in collaborating with multidisciplinary teams to ensure comprehensive, patient-centered care. Demonstrates strong clinical skills, effective communication, and a patient-centered approach in managing complex cases across diverse healthcare environments. Experienced in advocating for patients and facilitating seamless transitions of care.

Overview

11
11
years of professional experience

Work History

Care Navigator Registered Nurse

Humana - Centerwell
Remote
04.2025 - Current
  • Collaborated with interdisciplinary teams to ensure cohesive communication and care delivery.
  • Implemented quality improvement initiatives, streamlining processes for efficiency in case management.
  • Served as a liaison between patients and various support services such as financial assistance programs, community resources, and mental health counseling to ensure holistic care was provided.
  • Collaborated with healthcare leaders and physicians to support and offer resources in performance of duties to maintain high-quality and efficient patient care.

Integrated Nurse Case Manager

Sentara Health Plans
Remote
04.2023 - Current
  • Managed LTSS members, timely authorizations, DME needs, and detailed PCE tools
  • Enhanced patient outcomes by developing and implementing individualized care plans for each case.
  • Increased patient adherence to treatment plans by providing ongoing education and support.

PRE-OP/PACU Registered Nurse

United Surgical Partners
Suffolk, VA
09.2019 - 09.2021
  • Enhanced patient safety by diligently monitoring vital signs and administering medications postsurgery.
  • Reduced recovery times through effective pain management and close collaboration with the surgical team.
  • Maintained accurate records of medication administration, vital signs monitoring, and other critical data points for proper evaluation of patients'' progress during recovery.
  • Mentored new PACU nurses, sharing best practices for efficient patient turnover and discharge processes.

NICU, Level 3 RN

Bon Secours Maryview Medical Center
Portsmouth, VA
03.2015 - 06.2019
  • Participated in quality improvement initiatives within the NICU, resulting in improved patient outcomes and overall unit performance.
  • Provided compassionate emotional support to families during difficult times while navigating the complexities of neonatal intensive care.
  • Assisted in high-risk deliveries as part of a multidisciplinary team, providing immediate stabilization and resuscitation efforts for newborns in need of critical intervention.

Education

Associate of Applied Science - Nursing

Paul D. Camp Community College
Franklin, VA
06.2012

Skills

  • Care Planning
  • Care coordination
  • Interdisciplinary Collaboration
  • Community Resource Referrals
  • Reliability
  • Decision-Making
  • Time management
  • Punctual and hardworking
  • Clinical assessment
  • Policy Adherence

Silver Star Award: Teamwork

Manager's Feedback Award Entry: "Jordyn has been a significant part of supporting the North Carolina Market in addition to the Virginia Market for several months. She has performed her RN Care Navigation role supporting patients that are leaving acute levels of care and re-entering the community in both markets. Jordyn is a perfectionist and identified ways to send educational materials to patients, clinics and providers across state lines. She supported 2 clinics in totality and at times assisted with outreach. Jordyn has an infectious positive attitude and was a key contributor in helping the New North Carolina Nurse feel supported and not discouraged. Providers and patients alike in both the North Carolina and Virginia Market share praises about Jordyn. Jordyn joined key learning opportunities to facilitate a new EMR platform. Jordyn had to navigate 3 platforms to assist both markets. Jordyn is a poster child for Compassion, Commitment and Curiosity."

Timeline

Care Navigator Registered Nurse

Humana - Centerwell
04.2025 - Current

Integrated Nurse Case Manager

Sentara Health Plans
04.2023 - Current

PRE-OP/PACU Registered Nurse

United Surgical Partners
09.2019 - 09.2021

NICU, Level 3 RN

Bon Secours Maryview Medical Center
03.2015 - 06.2019

Associate of Applied Science - Nursing

Paul D. Camp Community College