Hardworking and passionate job seeker with strong organizational skills eager to secure a Client Success position. Ready to help team achieve company goals.
Overview
4
years of professional experience
5
years of post-secondary education
Work History
Aetna
Remote
Senior Health Specialist
12.2022 - Current
Job overview
Conducted health assessments for the Medicare/Medicaid population, documenting members' needs
Provided compassionate support and guidance, demonstrating effective crisis management skills.
CBR Capital
Remote
Client Success Manager
06.2021 - Current
Job overview
Established and maintained strong, long-lasting relationships with key clients
Acted as a trusted advisor, understanding clients' unique business requirements and providing tailored solutions
Developed and maintained positive relationships with a diverse portfolio of clients, ensuring their understanding of credit reports and personalized action plans
Led seamless onboarding processes for new clients, ensuring a positive transition.
Lehigh Valley Health
Emmaus PA
Medical Assistant
01.2022 - 11.2022
Job overview
Roomed patients, addressed clinical needs, and assisted healthcare providers in delivering high-quality care.
Air Visits
Little Falls NJ
Team Lead, Medical Scribe/Medical Assistant
01.2020 - 09.2020
Job overview
Screened and assessed patients, contributing to the COVID-19 hotline during the pandemic
Demonstrated strong leadership by effectively delegating tasks and conducting comprehensive training.
Education
Excelsior College
Albany, NY
Bachelors/Masters from (Administration)
05.2019 - Current
University Overview
Mode: Remote
Skills
Customer Success:
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Additional Attributes
Collaborative and Customer-Focused:
Demonstrated collaborative approach in client interactions.
Prioritized customer needs and contributed to customer success.
Ambitious, Curious, and Resourceful:
Proven ability to work hard, self-driven, and creative in finding solutions.
Track record of driving success through hard work and achieving results.