Jordyn Fitzhenry
Sharon,MA
Summary
Dedicated healthcare professional with experience in customer service and team leadership. Background includes roles as a Dental Assistant and Supervisor, demonstrating strong communication and organizational skills. Thrives in fast-paced environments while delivering exceptional patient support and fostering positive relationships.
Overview
8
8
years of professional experience
Work History
Dental Assistant | Receptionist
Dedham Dentist
Dedham, Massachusetts
08.2025 - Current
- Assisted dentist chairside during procedures, enhancing patient comfort and maintaining efficient clinical workflow
- Prepared treatment rooms and sterilized instruments to uphold OSHA and infection control standards
- Capture dental X-rays to support accurate diagnosis and treatment planning
- Supported front desk operations by scheduling appointments and facilitating patient communication, ensuring smooth coordination
Supervisor
Town Spa
Stoughton, Massachusetts
02.2018 - 12.2025
- Lead front of house operations in a high volume restaurant environment
- Cultivated customer relationships and resolved service issues to enhance guest satisfaction
- Reconciled cash drawer at shift start and end, identifying errors and correcting discrepancies
- Delivered high-quality customer service while fostering a positive professional environment
Dancer
Maine Celtics Hype Team
Portland, Maine
08.2024 - 08.2025
- Perform effectively in fast-paced, high-pressure environments with strong adaptability and quick decision-making
- Consistently arrive prepared, demonstrating strong time management skills, reliable attendance, and the ability to learn new processes and information rapidly
- Demonstrated strong teamwork, communication, and collaboration skills while upholding professionalism
Dental Assistant
Cobb Corner Dental
Stoughton, Massachusetts
06.2024 - 06.2025
- Assisted dentist during procedures by efficiently passing instruments and managing suction, ensuring smooth workflow
- Engaged with patients to reduce anxiety and improve comfort, fostering a supportive environment
- Instructed patients on oral hygiene and post-treatment care, promoting long-term health and recovery
- Aid with dental and medical emergencies by maintaining current CPR and AED certifications
Education
Bachelor of Science - Nutrition
University of Massachusetts, Amherst
Amherst, MA05-2024
Skills
- Patient care
- Customer relationship management
- Effective communication
- Team collaboration
- Problem solving
- Time management
Timeline
Dental Assistant | Receptionist
Dedham Dentist
08.2025 - Current
Dancer
Maine Celtics Hype Team
08.2024 - 08.2025
Dental Assistant
Cobb Corner Dental
06.2024 - 06.2025
Supervisor
Town Spa
02.2018 - 12.2025
Bachelor of Science - Nutrition
University of Massachusetts, Amherst