Jordyn Gotzman
Riverside,CA
Summary
Versatile and dedicated, I leveraged my strong work ethic and problem-solving skills at previous jobs to enhance customer satisfaction and streamline operations. Demonstrating patience and empathy, I excelled in roles from retail to legal research, consistently achieving targets and fostering positive relationships. My ability to organize and research underpins my reliable and responsible approach to professional challenges.
Overview
4
4
years of professional experience
Work History
Retail Worker
Timber and Tonic
09.2023 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
CPR Instructor Assistant
First Response
06.2023 - Current
- Ensured compliance with American Heart Association guidelines in all aspects of CPR course delivery.
- Sent CPR cards out to students.
- Cleaned and organized equipment.
- Set up and tore down classroom.
- Graded students tests.
- Provided immediate and constructive feedback to students individually and as group.
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Organized resources, records and personnel to accomplish aggressive targets.
Babysitter
Parents
01.2021 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children to organize toys, wash hands, and share by leading by example.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Built lasting bonds with the families and worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
- Guided school homework and read bedtime stories to support development.
- Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.
- Collaborated closely with parents regarding behavioral issues implementing strategies that improved overall behavior patterns.
Law Intern
Ryan Pech Attorney at Law
10.2022 - 08.2023
- Worked closely with attorneys on case research to prepare for trial.
- Conducted extensive legal research on various topics, enabling senior attorneys to make informed decisions during case strategy development.
- Improved efficiency by organizing and maintaining a comprehensive filing system, ensuring easy access to important documents at all times.
- Researched statutes and laws to support compliance and legal risk management.
- Supported senior attorneys in trial preparation, contributing to favorable case outcomes.
- Performed civil, criminal, family law and juvenile legal research to help lawyers prepare for briefing and trial.
- Completed research and established requirements to draft contract process documentation.
- Ensured compliance with all applicable laws and regulations by conducting thorough contract reviews before finalization.
- Managed large caseloads effectively while maintaining high levels of organization and attention to detail.
- Assisted in pretrial discovery efforts by reviewing evidence submitted by opposing counsel or third parties.
- Gathered information from defendants, witnesses, and victims to assist lawyers in building cases.
- Identified critical issues during case reviews, allowing for prompt action and improved outcomes for clients.
- Sorted legal documents, filing and case materials in clear, orderly systems.
- Assisted attorneys with reviewing and organizing witness reports.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
Education
High School Diploma -
South Medford High School
Medford, OR06.2024
Skills
- Patience and Empathy
- Reliability and punctuality
- Store Cleaning
- Professional Appearance
- Merchandise Display
- Friendly and Helpful
- Attention to Detail
- Reliable and Responsible
- Organization
- Research
- Time Management
- Strong Work Ethic
- Problem-Solving
Timeline
Retail Worker
Timber and Tonic
09.2023 - Current
CPR Instructor Assistant
First Response
06.2023 - Current
Law Intern
Ryan Pech Attorney at Law
10.2022 - 08.2023
Babysitter
Parents
01.2021 - Current
High School Diploma -
South Medford High School
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