Jordyn Harper
Chesapeake,US
Summary
Dynamic and dependable professional seeking a Server position, offering exceptional communication skills and a positive attitude in every interaction. Committed to delivering outstanding customer service and thriving in fast-paced environments while maintaining organization under pressure. Eager to contribute to a welcoming dining experience that leaves guests feeling valued and satisfied. Quick learner with a passion for hospitality, ready to adapt and excel in any situation.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Jones and Cabacoy Veteran Care Center
Virginia Beach, Va
02.2025 - Current
- Provide and be responsible for the nursing care of residents.
- Duties include physical observation and behavior modification.
- To provide ADL care for the residents.
- Assist with new admissions and discharges.
- Completing vital sign checks and cleaning assignments.
Certified Nursing Assistant
Life’s At Home Care
Chesapeake, VA
01.2023 - 02.2025
- Assisted with daily living activities, leading to improved patient mobility and independence.
- Collaborated with nursing staff to develop personalized care plans, ensuring comprehensive support tailored to individual needs.
- Implemented a new tracking system for patient progress, resulting in noticeable gains in care efficiency and communication.
- Provided compassionate assistance with daily living activities, enhancing patient comfort and fostering independence.
- Evaluated patient feedback to identify care gaps, leading to actionable insights and measurable improvements in service delivery.
Cashier
Food Lion
Chesapeake, Virginia
09.2024 - 01.2025
- Greet customers in a friendly and professional manner, providing excellent customer service.
- Accurately scan items for purchase, using the point-of-sale system.
- Process payments from customers, including cash, credit/debit cards, checks, gift cards, coupons, and other forms of payment.
- Assist with bagging groceries and loading them into customers' vehicles.
- Maintain the cleanliness of the checkout area, restocking supplies as needed.
- Answer questions about products, prices, promotions, and store policies.
- Follow all safety protocols to ensure a safe working environment.
- Resolve customer complaints or inquiries in a timely and courteous manner.
- Cross-sell additional products and services when appropriate.
- Adhere to company policies and procedures regarding returns, refunds, and exchanges.
Patient Care Technician
Sentara Norfolk General Hospital
Norfolk, VA
11.2023 - 11.2024
- Support the admission/discharge process, changing, bathing, and ambulating patients.
- Draw blood, provide Foley catheter care, and meet patient needs while working under the direct supervision of a nurse.
Certified Nursing Assistant
Harmony At Oakbrooke
Chesapeake, VA
08.2023 - 12.2023
- Report incidents involving residents to include care concerns or issues to appropriate individuals (e.g., HCC, RN/LPN, or ED).
- Assist residents with activities of daily living.
- Perform housekeeping duties, such as making residents' beds, cleaning residents' apartments, common areas, dining rooms, etc. as directed by the supervisor.
- Respond promptly to all residents' calls for assistance or emergency alerts.
- Assist in planning and conducting activity programs for residents.
- Assist residents to and from the dining room, and to and from activities.
- Check on residents, ensure attendance at meals, and activities.
- Check on residents who are ill, and report status or concerns to appropriate individuals.
- Communicate verbally and in writing to report resident status, upcoming community information, resident appointments, admissions, and transfers.
- Assist new residents with the move-in transition; provide emotional support.
Cashier
Burlington
Virginia Beach, VA
07.2023 - 08.2023
- Assisted over 100 customers daily with checkouts, layaways, returns, and exchanges.
- Supported the customer service department by answering several phone calls and questions simultaneously.
- Ensured the shop floor was maintained to a standard, and all merchandise was displayed neatly.
- Successfully handled customer complaints by resolving issues and offering discounts when appropriate, with the manager's approval.
Certified Nursing Assistant
Oak Grove Health and Rehab
Chesapeake, VA
06.2022 - 08.2022
- Provided each of the assigned residents with routine daily nursing care and services in accordance with the residents' assessments and care plans, as directed by the LPN/Charge Nurse.
- Increased patient satisfaction by assisting people with personal tasks, like dressing and walking.
- Used mobility devices to transfer patients from chairs to beds, following all safety procedures to avoid injuries.
- Checked patient vitals, such as temperature, blood pressure, pulse, respirations, and oxygen.
- Assisted patients with their daily needs, such as feeding and bathing.
- Assisted with daily living activities, coordinated, and ensured a safe patient living environment.
- Cleaned rooms, changed linens, collected trash, and sanitized areas to prevent infections to prepare for new incoming patients.
Junior Camp Counselor
Southside Boys and Girls Club
Norfolk, VA
06.2019 - 08.2021
- Assisted Camp Manager with tasks pertaining to children, escorted campers from one area to another as per the manager's instructions and assisted with parent pickup at the end of the day.
Education
High School Diploma -
Oscar F. Smith High School
Chesapeake, VA06-2023
Certificate - undefined
Chesapeake Career Center
Chesapeake, VA06-2022
No Degree - Social Work
Norfolk State University
Norfolk, VA05-2028
Skills
- Patient Care (Experienced)
- Customer Service (Experienced)
- Organization (Experienced)
- Teamwork (Experienced)
- Time Management (Experienced)
- Communication (Experienced)
- Safety (Experienced)
- Healthcare (Experienced)
- Vital Signs (Experienced)
- Infection Control (Experienced)
Certification
- Certified Nursing Assistant License
- Chesapeake Career Center
- Sep 2021 - Jun 2025
Timeline
Certified Nursing Assistant
Jones and Cabacoy Veteran Care Center
02.2025 - Current
Cashier
Food Lion
09.2024 - 01.2025
Patient Care Technician
Sentara Norfolk General Hospital
11.2023 - 11.2024
Certified Nursing Assistant
Harmony At Oakbrooke
08.2023 - 12.2023
Cashier
Burlington
07.2023 - 08.2023
Certified Nursing Assistant
Life’s At Home Care
01.2023 - 02.2025
Certified Nursing Assistant
Oak Grove Health and Rehab
06.2022 - 08.2022
Junior Camp Counselor
Southside Boys and Girls Club
06.2019 - 08.2021
Certificate - undefined
Chesapeake Career Center
High School Diploma -
Oscar F. Smith High School
No Degree - Social Work
Norfolk State University