Jordyn Hillary, LMSW
Oxford,MI
Summary
Experienced with case management and clinical therapy, consistently ensuring seamless patient care coordination across various healthcare settings. Utilizes strong communication and problem-solving skills to address patient needs and streamline care plans. Knowledge of healthcare regulations and patient advocacy to enhance care outcomes and support client well-being.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Clinical Case Manager
Lapeer County Community Mental Health
07.2025 - Current
- Managed a diverse caseload of 25-35 adult clients in a community mental health setting.
- Conducted comprehensive assessments to identify client needs and develop individualized treatment plans.
- Coordinated services with multidisciplinary teams to ensure holistic care for clients.
- Facilitated regular progress meetings to evaluate client outcomes and adjust interventions as necessary.
- Maintained accurate and timely documentation in electronic health record systems for compliance and continuity of care.
- Monitored client progress through follow-up sessions, adapting strategies to enhance effectiveness of care plans.
- Collaborated with community organizations to connect clients with additional support services as needed.
- Provided crisis intervention and risk assessments.
- Assisted with outreach and engagement services to engage clients and maintain working relationships.
- Managed caseload to satisfy multiple patients with diverse needs.
- Developed individual treatment plans and provided counseling to patients.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
Clinical Therapist
Reclaiming Futures Counseling
09.2022 - Current
- Managed a caseload of 5-25 adult and children clients in a private practice setting.
- Conducted therapeutic assessments to identify client needs and develop customized treatment plans.
- Implemented evidence-based interventions, enhancing therapeutic effectiveness and client outcomes.
- Monitored client progress, adjusting treatment strategies to meet evolving goals and challenges.
- Maintained accurate documentation of client interactions and progress in compliance with regulatory standards.
- Facilitated group therapy sessions, fostering a supportive environment for patients to share experiences and develop coping skills.
- Established a safe space for diverse populations by maintaining an inclusive therapeutic environment responsive to cultural differences and unique needs.
Residential Therapist/Case Manager
Growth Works
11.2021 - 03.2023
- Managed a caseload of 5 to 10 teen girls in the residential setting.
- Developed individualized treatment plans to address client needs and promote mental wellness.
- Facilitated group therapy sessions, enhancing peer support and communication skills among participants.
- Conducted assessments to evaluate client progress and adapt therapeutic strategies as needed.
- Collaborated with multidisciplinary teams to coordinate care and ensure comprehensive support for clients.
- Provided crisis intervention services, ensuring the safety and well-being of clients in distressing situations.
- Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect.
MSW Clinical Intern
Hegira Health Children's Outpatient Services
01.2021 - 12.2021
- Managed a caseload of 5 to 8 children in an outpatient setting.
- Conducted assessments to evaluate children's mental health needs and develop tailored treatment plans.
- Facilitated individual sessions, promoting coping strategies and emotional regulation.
- Monitored client progress, documenting changes in behavior and adjusting interventions as necessary.
- Utilized evidence-based practices to provide effective interventions for clients.
AmeriCorps Student Success Coach/Mentor
City Year
07.2019 - 06.2020
- Managed a small caseload of students 5-10 throughout the school year.
- Guided students in identifying and achieving academic and personal goals.
- Developed individualized action plans to enhance student engagement and retention.
- Collaborated with educators to monitor student progress and provide targeted support.
- Assisted in the development of campus-wide initiatives aimed at boosting student retention and graduation rates.
Education
Master of Social Work - Social Work
University of Michigan
Ann Arbor, MI12-2021
Bachelor of Arts - English
Oakland University
Rochester, Michigan, MI12-2018
Skills
- Trauma-informed care
- Conflict de-escalation
- Clinical assessments
- Client advocacy
- Multicultural competence
- Teamwork and collaboration
- Coordinating care
- Treatment Planning
- Active listening
- Flexible and adaptable
- Computer skills
- Verbal communication
Certification
- LMSW - Licensed Master Social Worker
- LOCUS Certified - The Level of Care Utilization System
- CPR and First Aid Certified
- QPR Suicide Prevention Gatekeeper Certificated
Timeline
Clinical Case Manager
Lapeer County Community Mental Health
07.2025 - Current
Clinical Therapist
Reclaiming Futures Counseling
09.2022 - Current
Residential Therapist/Case Manager
Growth Works
11.2021 - 03.2023
MSW Clinical Intern
Hegira Health Children's Outpatient Services
01.2021 - 12.2021
AmeriCorps Student Success Coach/Mentor
City Year
07.2019 - 06.2020
Master of Social Work - Social Work
University of Michigan
Bachelor of Arts - English
Oakland University