JORDYN HOMER

• Conducted desktop research and utilized LinkedIn, press releases and case studies to identify and recruit the best experts to advise our clients.
• Responded proactively and positively to rapid change.
• Maintained accurate client records, allowing for efficient tracking of account activity.
• Increased team efficiency by developing streamlined processes for client communication.
• Assisted in the retention of high-value clients through proactive communication and exceptional service.
• Responded promptly to client inquiries via phone, email, or face-to-face meetings, demonstrating commitment to exceptional service standards.

• Planned, designed, modified and executed research techniques, procedures and tests in a collaborative environment.
• Recorded data and maintained source documentation following good documentation practices.
• Utilized advanced analytical software to analyze data sets.

Publication in preparation: Florance, M., Borkowski, A., Fluty, E., Homer, J., Olschwang, R., & Wright, T. (Expected in 2024). A replication of “The behavioral ecology of moral dilemmas”

Poster Presentation for Society for Personality and Social Psychology Annual Convention 2024, San Diego, CA.

• Facilitated an inviting environment and elevated customer loyalty by greeting customers with a friendly demeanor, promptly addressing their needs, and using strong communication abilities.
• Used POS system to accurately enter orders, process payments, and manage cash audits.
• Trained new team members with respectful, encouraging coaching.
• Made and served brand-specific café beverages with focus on speed, quality and consistency.

• Worked with team to successfully complete and implement projects.
• Facilitated group sessions to build dependable, communicative support networks for children.
• Helped introduce community outreach programs to promote wellbeing of families experiencing housing instability.