Summary
Overview
Work History
Education
Skills
Coursework
Timeline
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Jordyn Johnson

Batavia,NY

Summary

Developed skills in financial planning and analysis within client-focused environment, now seeking to transition into the field I studied and have a degree in. Expertise includes strategic decision-making and effective communication, useful across various industries. Proven ability to deliver value and build strong relationships, adaptable to diverse professional settings.

Overview

8
8
years of professional experience

Work History

Financial Advisor

Equitable Advisors
10.2022 - Current
  • Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
  • Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
  • Established new client relationships by conducting thorough needs assessments during initial consultations.
  • Identified opportunities for business growth by networking, attending industry events, and generating referrals from satisfied clients.

Assistant Manager

Sherwin Williams
09.2021 - 06.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Assisted in budget preparation, ensuring alignment with financial goals.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Part-Time Guest Service Associate

European Wax Center
05.2021 - 09.2021
  • Managed front desk operations, ensuring a smooth and pleasant guest experience.
  • Maintained a clean and welcoming lobby area to create a positive first impression for guests.
  • Contributed positively towards achieving team targets by cross-selling additional amenities during interactions with guests.
  • Collaborated with team members to consistently exceed guest expectations through exceptional service delivery.
  • Utilized variety of organizational and communication skills to drive guest satisfaction.

Business Intern

GEICO
06.2021 - 08.2021
  • Analyzed current business procedures in multiple departments
  • Collaborated closely with cross-functional teams to achieve project objectives efficiently and effectively.
  • Enhanced team productivity by streamlining communication channels and developing efficient workflows.
  • Conducted market research for identifying new business opportunities and expanding the company''s client base.
  • Participated in brainstorming sessions that contributed to product development improvements and innovation breakthroughs.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

Lead Operation's Associate

Kohl's
06.2019 - 03.2021
  • Promoted to Operations Lead within 6 months of employment
  • Developed and maintained a high level of customer satisfaction with effective communication and problem-solving skills.
  • Mentored junior associates, fostering professional growth and development within the team.
  • Managed inventory control, ensuring optimal stock levels for efficient operations.
  • Collaborated with cross-functional teams to achieve company-wide objectives and goals.
  • Followed shipping and receiving procedures for goods and materials.
  • Maintained and prioritized to-do-list and followed up to complete tasks on-time.

Part -Time Sales Associate

Nike Inc.
04.2019 - 06.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sandwich Artist

Subway
11.2016 - 08.2018
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Increased speed of service through effective multitasking and time management skills.
  • Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
  • Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Assisted in inventory management, ordering necessary supplies to prevent shortages and reduce waste.

Education

Bachelor of Science - Business Administration

State University of New York College at Buffalo
12.2021

Skills

  • Microsoft
  • Relationship building and management
  • Client relations
  • Customer service
  • Office administration
  • Attention to detail
  • Multitasking
  • Organization and time management
  • Outstanding communication and interpersonal skills

Coursework

  • Business Communication
  • Principles in Marketing
  • Principles in Management
  • International Marketing
  • International Business
  • Business in the Western Hemisphere

Timeline

Financial Advisor

Equitable Advisors
10.2022 - Current

Assistant Manager

Sherwin Williams
09.2021 - 06.2022

Business Intern

GEICO
06.2021 - 08.2021

Part-Time Guest Service Associate

European Wax Center
05.2021 - 09.2021

Lead Operation's Associate

Kohl's
06.2019 - 03.2021

Part -Time Sales Associate

Nike Inc.
04.2019 - 06.2019

Sandwich Artist

Subway
11.2016 - 08.2018

Bachelor of Science - Business Administration

State University of New York College at Buffalo

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Jordyn Johnson