Dedicated Assistant Branch Manager bringing demonstrated success in cultivating retention and client satisfaction. Well-versed in loan application review and financial product advisement. Ready to contribute 5+ years of management experience in diverse fields.
Overview
10
10
years of professional experience
Work History
Assistant Branch Manager
First Heritage Credit
05.2022 - Current
Evaluate loan applications for conformance with underwriting guidelines and opportunities to upsell.
Examine credit reports, financial statements and tax returns to determine repayment capability.
Support branch operations to reduce delinquency and increase business development through balanced collection and solicit efforts.
Offering exceptional customer service to best assist customers with their financial goals.
Keyholder
The UPS Store
06.2021 - 04.2022
Streamlined opening and closing procedures as integral member of store staff.
Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Increased sales performance through effective product knowledge and targeted upselling techniques.
Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Sales Associate
GNC, General Nutrition Center
06.2019 - 07.2020
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Prepared merchandise for sales floor by pricing or tagging.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Built customer loyalty and retention by delivering excellent shopping experiences.
Sales Lead Keyholder/Operations Manager
Pandora Jewelry
01.2017 - 05.2019
Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
Trained new hires on company policies, procedures, and best practices in order to ensure a smooth onboarding process.
Contributed to the development of new marketing campaigns aimed at reaching target demographics more effectively.
Managed and maintained store's social media profile(s).
Completed store opening and closing procedures, including but not limited to: counting cash drawers, creating daily deposit, analyzing/recording store inventory totals.
Facilitated successful promotional events that generated increased foot traffic and boosted overall sales.
Pricing & Marketing Specialist
Old Navy
06.2014 - 01.2017
Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Organized storage areas to optimize materials movements and minimize labor hours.
Led team during pricing and marketing projects for all departments.