Jordyn Knapton
Spring Valley,WI
Summary
Reliable farm hand with background handling wide-ranging daily farming needs and assisting with special projects. Trained in livestock management and chemical safety. Hardworking team player skilled in prioritizing work and meeting deadlines. Dedicated Farm Hand with experience assisting farmers with daily tasks. Highly skilled at following protocol and learning new things quickly. Experience working weekends, mornings, and evenings outdoors in snow, rain, humidity and other inclement weather conditions.
Also experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
6
6
years of professional experience
Work History
Farm Hand
Bergseng Farm
09.2023 - 03.2025
- Milking around 30-50 Holstein dairy cows
- Feeding calves
- Clean milkers, parlor, and holding area after each milking
- Other extra chores such as getting hay & straw bales once a week, feeding grain to calves and heifers, cleaning calf pales, power wash parlor twice a month, clipping tails as needed, emptying garbage once a week, etc
Farm Hand
Eagle Eye Farm
05.2023 - 08.2023
- Handled routine upkeep, basic repairs and preventive maintenance on farm equipment
- Managed livestock quarters with scheduled cleaning of stalls and barns
- Gave tours or cleaned in front of each tour scheduled during each day
- Drove to vendor shows and sold products
- Worked with the public purchasing products at the farm store
- Morning and Afternoon cleaning/maintenance in each pen
Farm Hand
Mann Valley Lab Farm
11.2022 - 05.2023
- Managed livestock quarters with scheduled cleaning of alleyway and barns
- Milked Holstein and Jersey dairy cows
- Feeding calves
- Operated machinery (tractors, skidsteer, etc) to scrape, feed cattle, till bedding, etc
- Cleaned milkers, parlor, & holding area after each milking
- Pressure washed parlor twice a month
Farm Hand
Holle Oak Farm
09.2022 - 11.2022
- Cleaned and maintained animal pens by raking up manure and putting down fresh straw
- Water and feed, calves & heifers, and bedded huts to maintain farm animal health
- Give medications and vaccinations needed for ill calves
- Operate a skid steer to transport milk and water to hut, along with transporting new bedding to the barn for cows
- Wash and sanitize bottles, pales, and other things used each shift
Farm Hand
Horse Creek Holsteins
08.2021 - 09.2022
- Moved livestock to pastures for grazing or to scales and enclosures
- Cleaned and bedded huts to maintain farm animal health
- Fed and watered calves, along with heifers, and monitored food and water supplies
- Administered medications and vaccinations or arranged for veterinarians to provide extensive treatment
- Marked livestock to identify ownership and grade using ear tags
- Examined animals to detect illness, injury or disease
- Helped with vet checks and sorting cattle into hospital barn
- Wash and sanitize bottles, dirty pales, and anything else used each shift
Customer Service Representative
Domino's Pizza
02.2020 - 03.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with product team to communicate customer feedback, resulting in product enhancements.
Kennel Assistant
Valley View Veterinary Clinic
08.2019 - 02.2020
- Provided excellent customer service to pet owners, addressing questions and concerns regarding their pets' stay at the kennel
- Followed consistent safety procedures, maintained visible animal identification and checked clipboards to minimize care errors
- Stayed on top of laundry, sweeping, and disinfection protocols
- Administered medications to animals with meals or treats
- Washed and sanitized floors, food & water bowls, and other surfaces to provide sterile environment along with supporting animal health
- Walked dogs while enforcing good behavior and manners
- Controlled anxious or aggressive animals
- Sprayed down and applied cleaning solutions to animal cages to remove waste and dirt
- Picked up dog waste using bags to dispose of properly
- Fed and refreshed water for animals staying in kennels on regular eating schedules
- Maintained detailed records of each animal's care, including feeding schedules, exercise routines, and any special requirements.
Education
Farm & Industry Short Course Certificate - Farm & Industry Short Course
University of River Falls
River Falls, WI03-2025
High School Diploma -
Osceola High School
Osceola, WI05.2022
Skills
- Cross-Contamination Protocols
- Problem Solving
- Decision Making
- Safe Equipment Use
- Livestock Operations
- Farm Management
- Critical Thinking
- Dependable & Hardworking
- Time Management
- Client Relations
Timeline
Farm Hand
Bergseng Farm
09.2023 - 03.2025
Farm Hand
Eagle Eye Farm
05.2023 - 08.2023
Farm Hand
Mann Valley Lab Farm
11.2022 - 05.2023
Farm Hand
Holle Oak Farm
09.2022 - 11.2022
Farm Hand
Horse Creek Holsteins
08.2021 - 09.2022
Customer Service Representative
Domino's Pizza
02.2020 - 03.2020
Kennel Assistant
Valley View Veterinary Clinic
08.2019 - 02.2020
High School Diploma -
Osceola High School
Farm & Industry Short Course Certificate - Farm & Industry Short Course
University of River Falls
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