Jordyn Koulesser
Deerfield Beach,FL
Summary
Experienced professional with excellent leadership skills, a commitment to providing outstanding customer service, and driving positive outcomes. Adept at administrative support, team coordination, and maintaining operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant
People's Trust Insurance Company
Deerfield Beach, Florida
05.2025 - Current
- Performed general administrative duties including answering multi-line phones, data entry, clerical tasks, and handling incoming mail.
- Prepared and reviewed correspondence; routed documents to appropriate parties for timely response.
- Maintained organized electronic and paper filing systems to ensure efficient information retrieval.
- Supported internal teams with document preparation, formatting, and accurate data entry.
- Managed incoming/outgoing mail and FedEx shipments to ensure timely delivery.
- Greeted and assisted visitors professionally, providing excellent front-desk service.
Lead Server
Amicis Pizzeria
Coconut Creek, FLORIDA
06.2021 - 06.2025
- Train and mentor new servers, ensuring high standards of service, and customer satisfaction.
- Coordinate with kitchen staff and management to optimize restaurant operations, and resolve issues.
- Consistently receive positive feedback from customers and management for excellent service and professionalism.
Busser/Restaurant Hostess
Outback Steakhouse
Deerfield Beach, FLORIDA
11.2020 - 03.2021
- Cleared and reset tables efficiently during lunch and dinner rushes.
- Assisted servers in delivering food and beverages to tables.
- Maintained the cleanliness of the dining area and restrooms.
Education
Associate of Arts - Business Administration
Palm Beach State College
Lake Worth, FL05-2023
Skills
- Customer service
- Employee training
- Team management
- Conflict resolution
- POS systems
- Attention to detail
- Problem solving
- Operational efficiency
- Effective communication
- Administrative Support
Certification
- Quickbooks Certified
Timeline
Administrative Assistant
People's Trust Insurance Company
05.2025 - Current
Lead Server
Amicis Pizzeria
06.2021 - 06.2025
Busser/Restaurant Hostess
Outback Steakhouse
11.2020 - 03.2021
Associate of Arts - Business Administration
Palm Beach State College
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