Summary
Overview
Work History
Education
Skills
Timeline
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Jordyn Massey

River Vale,NJ

Summary

Dependable and motivated college student with strong customer service skills. Known for being punctual, organized, flexible and a quick learner with a positive attitude. Experienced in communicating effectively with diverse individuals and managing multiple responsibilities with professionalism, accuracy and reliability.

Overview

2025
2025
years of professional experience

Work History

Pharmacy Assistant

Getrxhelp
06.2022 - 08.2024
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Received incoming supplies and stocked in correct locations.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Merchandised over-the-counter goods and rotated stock.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
  • Supported operations with filing, copying and faxing.

Customer Service Cashier

Oak Tree Restaurant
05.2021 - 06.2022
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Babysitter

  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Leadership and Involvement

Sigma Delta Tau Sorority
  • Self-motivated, with a strong sense of personal responsibility.
  • Assisted in organizing and promoting campus-wide events, including dance competitions, Powder Puff football, and trivia nights, to engage students and maximize fundraising efforts.
  • Contributed to the planning and execution of Sigma Delta Tau's signature events, such as our PCAA banquet, raising funds for Prevent Child Abuse America.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.

Education

No Degree - Communications

University of Rhode Island
Kingston, RI
05-2027

High School Diploma -

Pascack Valley High School
Hillsdale, NJ
06-2023

Skills

  • Answering customer questions
  • Resolving complaints
  • Labeling and counting
  • Medication dispensing
  • Operating register
  • Customer satisfaction
  • Reliability and punctuality
  • Cash register operation
  • Adaptability and flexibility
  • Strong work ethic

Timeline

Pharmacy Assistant

Getrxhelp
06.2022 - 08.2024

Customer Service Cashier

Oak Tree Restaurant
05.2021 - 06.2022

Babysitter

Leadership and Involvement

Sigma Delta Tau Sorority

No Degree - Communications

University of Rhode Island

High School Diploma -

Pascack Valley High School