Jordyn McFarland
McCordsville,IN
Summary
Dynamic leader with extensive experience at Charity and Hope Home Care, specializing in candidate sourcing, recruitment, and employee relations. Successfully led recruitment initiatives and improved client outreach, resulting in enhanced service quality. Proficient in payroll management and event execution, with a commitment to allocating 10% of profits to charitable causes. Recognized for strong organizational, communication, and problem-solving skills, alongside a robust background in cost control and labor management within warehouse settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
Charity and Hope Home Care
Indianapolis, IN
05.2024 - Current
- Lead recruitment efforts by attending WorkOne hiring events and sourcing top talent
- Organize and execute events to attract new clients and expand company outreach
- Oversee timesheets, payroll processing, and general administrative tasks
- Maintain relationships with insurance providers to ensure proper client coverage
- Conduct pop-up visits to assess service quality and compliance
- Manage onboarding and offboarding processes for employees
- Handle all employee relations, ensuring a positive and productive work environment
Home Health Care Aide
TLC House
Indianapolis, IN
07.2021 - Current
- Provide compassionate in-home care, including meal preparation and light housekeeping
- Run errands and assist clients with daily activities to ensure their well-being
Operations Manager
SeCure-it All LLC
Indianapolis, IN
01.2020 - Current
- Oversee business operations, strategic planning, and financial management
- Manage budgeting and allocate 10% of all profits to charitable causes
- Develop marketing strategies and oversee sales operations to increase brand awareness
- Maintain compliance with business policies and ensure ethical donation practices
Auditor
Geodis
Clayton, IN
10.2021 - 05.2022
- Conducted audits and ensured quality control in warehouse operations
- Operated equipment, including EPJ and sit-down forklifts
Licensed Insurance Adjuster
Sitel Fishers Group
Fishers, IN
03.2020 - 07.2021
- Processed FNOL and CAT claims, providing detailed evaluations and resolutions
Sales Agent
Defenders
Indianapolis, IN
11.2019 - 03.2020
- Sold security systems while providing excellent customer service
Food Expert
Target
Indianapolis, IN
04.2019 - 11.2019
- Worked as a Starbucks barista, handled merchandising, and managed inventory
Server & Training Manager
IHOP
Indianapolis, IN
12.2018 - 04.2019
- Trained new employees, managed guest service, and facilitated billing operations
Education
Accounting & Spanish
Baldwin Wallace University
Berea, OH08.2018
Academic & Technical Honors Diplomas -
Ben Davis High School
Indianapolis, INSkills
- Candidate Sourcing and Recruitment
- Employee Relations and Conflict Resolution
- Staff Onboarding/Offboarding Process
- Payroll and Timesheets Management
- Client Intake & Insurance Liaison
- Administrative Support and Compliance
- Event Management & Engagement
- Flexible Service Solutions
Certification
- HR Certification, In Progress, 02/17/25
- Certified Mixologist
- Licensed Insurance Adjuster
Timeline
Assistant Manager
Charity and Hope Home Care
05.2024 - Current
Auditor
Geodis
10.2021 - 05.2022
Home Health Care Aide
TLC House
07.2021 - Current
Licensed Insurance Adjuster
Sitel Fishers Group
03.2020 - 07.2021
Operations Manager
SeCure-it All LLC
01.2020 - Current
Sales Agent
Defenders
11.2019 - 03.2020
Food Expert
Target
04.2019 - 11.2019
Server & Training Manager
IHOP
12.2018 - 04.2019
- HR Certification, In Progress, 02/17/25
- Certified Mixologist
- Licensed Insurance Adjuster
Accounting & Spanish
Baldwin Wallace University
Academic & Technical Honors Diplomas -
Ben Davis High School
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