Jordyn McKnight
Stow,OH
Summary
Dynamic professional with a proven track record at Stow-Kent Neuropathy & Chiropractic Clinic, excelling in organization and verbal communication. Expert in office administration and client relations, consistently delivering outstanding service and efficient scheduling. Demonstrated ability to manage high-pressure situations, enhancing customer satisfaction and streamlining office operations.
Overview
7
7
years of professional experience
Work History
Receptionist
Stow-Kent Neuropathy & Chiropractic Clinic
09.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Bar Tender
Bellacinos Restaurant
09.2020 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Server
Chipotle
06.2019 - 09.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Waitress
Stow Glen Retirement Village
01.2018 - 06.2019
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
High School Diploma -
Stow Munroe Falls High School
Stow, OH06.2019
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Scheduling appointments
- Data inputting
- Office Administration
- Professional Demeanor
- Schedule Management
- File Management
- Greeting and Seating Clients
- Calendar Management
- Staff Management
Timeline
Receptionist
Stow-Kent Neuropathy & Chiropractic Clinic
09.2023 - Current
Bar Tender
Bellacinos Restaurant
09.2020 - Current
Server
Chipotle
06.2019 - 09.2020
Waitress
Stow Glen Retirement Village
01.2018 - 06.2019
High School Diploma -
Stow Munroe Falls High School
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