Summary
Overview
Work History
Education
Skills
Timeline
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Jordyn McNulty

St. George

Summary

Professional in coffee industry, bringing strong commitment to quality and customer satisfaction. Known for efficiently preparing and serving variety of coffee drinks, ensuring each cup meets high standards. Focused on teamwork and reliable in adapting to changing customer needs. Skills include latte art, cash handling, and customer engagement.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

5
5
years of professional experience

Work History

Telehealth Representative

American Sleep Dentistry
01.2024 - Current
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.

Cashier

Lins Fresh Market
05.2023 - 02.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.

Barista

Einsteins Bros Bagels
05.2021 - 12.2021
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Barista

Dunkin' Donuts
08.2020 - 05.2021
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Controlled line and crowd with quick, efficient service.

Education

High School

Palo Verde High School
Las Vegas, NV
05-2020

Skills

  • Customer support
  • Customer relations
  • Client relationship building
  • Staff training
  • Time management
  • Friendly and outgoing
  • Problem-solving
  • Opening and closing duties

Timeline

Telehealth Representative

American Sleep Dentistry
01.2024 - Current

Cashier

Lins Fresh Market
05.2023 - 02.2024

Barista

Einsteins Bros Bagels
05.2021 - 12.2021

Barista

Dunkin' Donuts
08.2020 - 05.2021

High School

Palo Verde High School