Jordyn McRoberts
Plano,TX
Summary
Motivated job seeker looking to obtain a new, challenging position. Works well under pressure, adaptable, and ready to be a strong team player. Dependable employee seeking opportunity to expand skills and contribute to company success. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean and safe work areas with diligent attention to important details.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Bar Manager
Riders Field
Frisco, Texas
04.2022 - 04.2023
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Event Coordinator
Comerica Center
Frisco, Texas
04.2022 - 04.2023
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Brainstormed and implemented creative event concepts and themes.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Hired, trained and supervised volunteers and support staff required for events.
- Evaluated and selected service providers and vendors according to customer requirements.
Service Manager
Chipotle Grill
Plano, Texas
08.2021 - Current
- Resolved customer complaints in professional and timely manner.
- Hired, trained and supervised team of service staff members to meet business goals.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Monitored service staff performance and provided feedback for improvement.
- Monitored inventory levels and placed orders to replenish stock.
- Maintained records of service transactions and customer feedback for future reference.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Established team priorities, maintained schedules and monitored performance.
Server
Buffalo Wild Wings
McKinney, Texas
05.2020 - 01.2022
- Trained new servers in company policies, guest service standards, and best practices
- Processed credit card transactions, gift cards, and cash transactions
- Reconciled cash tills from dining sales as part of closing duties
- Achieved sales quotas through consistently promoting high-profit items and daily specials.
Education
Diploma -
Anna High School
Bachelor of Arts - Business Managment
Collin College
McKinney, TX 2020 - Current
Skills
- Order management
- Guest engagement
- Analytical thinking
- Coordination
- Picks up new skills quickly
- Delegating Assignments and Tasks
- Time management
- Customer Service
- Logistics
Timeline
Bar Manager
Riders Field
04.2022 - 04.2023
Event Coordinator
Comerica Center
04.2022 - 04.2023
Service Manager
Chipotle Grill
08.2021 - Current
Bachelor of Arts - Business Managment
Collin College
2020 - Current
Server
Buffalo Wild Wings
05.2020 - 01.2022
Diploma -
Anna High School
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