Jordyn Moore
Sweet Water
Summary
Proactive Bookkeeper and Sales Associate Manager with extensive experience in financial reporting, inventory management, and customer relations. Successfully managed sales teams, optimized store layouts, and reduced financial errors through detailed reviews. Strong skills in expense tracking, relationship building, and critical thinking, bringing exceptional organizational strengths and a drive for continuous improvement.
Overview
5
5
years of professional experience
Work History
Bookkeeper
Robertson Banking Company
08.2024 - Current
- Provided services to customers for many different issues within their bank accounts.
- Printed debit cards for customers.
- Completed internal transfers for customers.
- Completed CB balancing.
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
- Implemented a more efficient filing system for financial documents, improving accessibility and organization.
Sales Associate Manager
Lee's Kloset Boutique
02.2023 - 07.2024
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized product displays to attract potential buyers and increase sales conversions.
- Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
Sales Associate
Lee's Kloset Boutique
09.2019 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Associate of Applied Science - Business
Coastal Alabama Community College
Thomasville, AL05.2024
High School Diploma -
Southern Academy
Greensboro, AL05.2020
Skills
- Expense Tracking
- Inventory Tracking
- Attention to Detail
- Relationship Building
- Financial records and reporting
- Inventory Management
- Critical Thinking
- Payment Calculation
- Cost Estimation
- Customer Relations
- Exceptional organization
Timeline
Bookkeeper
Robertson Banking Company
08.2024 - Current
Sales Associate Manager
Lee's Kloset Boutique
02.2023 - 07.2024
Sales Associate
Lee's Kloset Boutique
09.2019 - 02.2023
Associate of Applied Science - Business
Coastal Alabama Community College
High School Diploma -
Southern Academy
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