JORDYN MORGAN
Sioux City,IA
Summary
Talented Cook with excellent experience in fast-paced kitchen environments. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders. Qualified and hardworking with up-to-date food handling permit. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Safety oriented construction Flagger with skills cultivated in traffic management. Master of signaling techniques as issued by Manual on Uniform Traffic Control Devices. Acquainted with early hours and late evening work. Available at any time and place with sterling record of safety and efficiency. Dedicated crew member ready for new challenges every day. Experienced Hopper well-versed in operating equipment and sorting collections to isolate different types of materials for further processing. Vigilant and service-oriented team player offering 10 years of experience in field.
Overview
10
10
years of professional experience
1
1
Certification
Work History
TRUCK HOPPER
GILL HAULING
SOUTH SIOUX CITY, NE
05.2022 - Current
- Dumped recyclable materials and discarded refuse at appropriate disposal sites.
- Crushed refuse and garbage when appropriate.
- Operated automated and semi-automated hoisting devices to raise bins and dump garbage into vehicle.
- Communicated with dispatchers regarding delays, unsafe sites and equipment breakdowns.
- Conducted pre- and post-trip inspections and basic repairs to maintain performance levels and prevent breakdowns.
- Maintained tight timetables and strict safety standards by smoothly dismounting and remounting trucks at each stop.
- Consulted with customers to address problems with garbage collection, maximizing team efficiency and customer satisfaction.
- Worked flexible hours; night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
MANAGER
KNIGHTS STOP
HOMER, NE
04.2012 - 08.2019
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
- Limited portion sizes and used garnishes to control food costs.
- Oversaw food preparation and monitored safety protocols.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining [Number]% accuracy.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
CERTIFIED FLAGGER/PILOT CAR DRIVER
WESTERN ENGINEERING CO
HARLAN, IA
10.2017 - 11.2017
- Used flagging tools such as stop and slow paddle and red flag.
- Patiently directed motorists towards detours and alternate routes.
- Actively alerted construction crew about vehicles failing to obey signals, preventing accident and injury.
- Controlled flow of automotive traffic under direction of project supervisor.
- Familiar with use of hand signaling procedures.
- Professionally communicated with motorists stuck in stopped traffic.
- Calmly managed clearing of path during passage of emergency vehicles.
- Provided essential instructions to foremen, crew chiefs and other flaggers.
- Accustomed to nighttime flagging in high traffic areas.
- Controlled drivers' speed, movement and routes with hand signals and signs.
- Organized and maintained site equipment during slow hours.
- Prevented traffic intrusion onto construction sites and protected workers.
- Interrupted traffic to allow students, parents and other pedestrians to safely cross streets.
- Put out barrels and cones to prevent driver access to specific roads or areas.
- Attended to needs and safety of pedestrians by stopping traffic at crossing locations.
- Directed traffic to stop so pedestrians could walk across street.
- Guided or controlled vehicular or pedestrian traffic at street and railroad crossings and construction sites.
- Installed warning flags and used hand signals to catch drivers' attention about hazards.
- Identified unsafe drivers and documented vehicle information for authorities.
- Worked with superiors to develop optimal traffic routing and control plans for each site.
MANAGER
WENDY'S OLD FASHIONED HAMBURGERS
SIOUX CITY, IA
09.2015 - 12.2016
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Monitored security and handled incidents calmly.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Planned team-building exercises to increase employee performance and job satisfaction.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Reduced financial discrepancies by monitoring credit card sales and deposits.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
COOK
CASEYS GENERAL STORES INC
SOUTH SIOUX CITY, NE
09.2013 - 10.2014
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Communicated closely with servers to fully understand special orders for customers.
Education
High School Diploma -
HOMER HIGH SCHOOL
HOMER, NE05.2014
Skills
- Tractor Operation
- Route Navigation
- Container Tagging and Marking
- Conveyor Systems
- Helping Drivers
- Protective Equipment Use
- Storage Area and Container Cleaning
- Safety Regulations
- Reading Comprehension
- Traffic Direction
- Timely Food Delivery
- Purchasing and Receiving
- Dish Preparation
- Loading Dock Operations
Accomplishments
- Achieved Flagger Certificate through effectively helping with Western Engineering.
- Supervised team of 20 staff members.
- Increased food and beverage sales to $500 after being promoted to Executive Chef.
- Achieved multiple routes by completing within hours of accuracy and efficiency.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Flagger Training - 2 months
Timeline
TRUCK HOPPER
GILL HAULING
05.2022 - Current
CERTIFIED FLAGGER/PILOT CAR DRIVER
WESTERN ENGINEERING CO
10.2017 - 11.2017
MANAGER
WENDY'S OLD FASHIONED HAMBURGERS
09.2015 - 12.2016
COOK
CASEYS GENERAL STORES INC
09.2013 - 10.2014
MANAGER
KNIGHTS STOP
04.2012 - 08.2019
High School Diploma -
HOMER HIGH SCHOOL