Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Jordyn Moser

Jordyn Moser

Pasadena,CA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Resident Assistant

Providence Christian College
08.2023 - Current
  • Focus on the well being of the student body while upholding the values and mission of Providence Christian College
  • Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
  • Organized social events for residents to foster a sense of community and belonging, resulting in increased resident retention.
  • Assisted with move-in/move-out processes, reducing wait times and ensuring smooth transitions for incoming and outgoing residents.
  • Conducted regular room inspections to ensure adherence to residence hall policies, maintaining a clean and organized living environment.
  • Conducted weekly meetings with students to review goals, address issues and provide support.

Facilitator /Front Desk Assistant

Stoneridge Community Center
05.2021 - 07.2023
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Assisted in the planning of community events and meetings, ensuring smooth execution and positive outcomes.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Handled guest complaints with professionalism and empathy, resolving issues in a timely manner to maintain customer satisfaction.

Chapel Assistant

Providence Christian College
01.2021 - 05.2023
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Set up visual aids, equipment, and chapel displays to support student engagement.
  • Greeted students in with friendliness and professionalism.
  • Worked closely with management to provide effective assistance for specific aspects of chapel operations.
  • Maintained accurate records of student attendance and reported to administration.
  • Developed strong relationships with faculty members and campus administration to ensure alignment with overall mission and objectives.
  • Talked with new students and answered chapel questions.

Babysitter/Caregiver

Palguta Family
12.2018 - 07.2022
  • Create relationships with children and provide a healthy environment for them to learn and have fun.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Communicated positively with children and guardians.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.

Assistant Coach/Mentor

Nectar Volleyball Clinics
05.2020 - 08.2020
  • Coached fundamentals to provide young male and female volleyball athletes ages 11-14, the skills necessary to achieve good technique on the court and in designated positions
  • Mentored athletes on sportsmanship, leadership skills, and maintaining a strong work ethic both on and off the court.
  • Ensured safety of all athletes during practice sessions by enforcing proper techniques and closely monitoring adherence to safety protocols.
  • Assisted in creating and executing practice plans for athletes to help reach highest potential.
  • Enhanced team performance by developing and implementing effective training programs tailored to individual athlete needs.

Education

Bachelor's Degree in Liberal Arts - Business

Providence Christian College
Pasadena, CA
05.2024

High School Diploma -

Bradshaw Mountain High School
Prescott Valley, AZ
05.2020

Skills

  • Student Leadership
  • Residential Support
  • Activity Planning
  • Team Player
  • Organizational Skills
  • Interpersonal Relationships
  • Conflict Resolution
  • Problem Solving
  • Administrative Support
  • Content Creation
  • Social Media and Promotions
  • Computer Skills

Timeline

Resident Assistant

Providence Christian College
08.2023 - Current

Facilitator /Front Desk Assistant

Stoneridge Community Center
05.2021 - 07.2023

Chapel Assistant

Providence Christian College
01.2021 - 05.2023

Assistant Coach/Mentor

Nectar Volleyball Clinics
05.2020 - 08.2020

Babysitter/Caregiver

Palguta Family
12.2018 - 07.2022

Bachelor's Degree in Liberal Arts - Business

Providence Christian College

High School Diploma -

Bradshaw Mountain High School
Jordyn Moser