Jordyn Norris
Fairburn,GA
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
9
9
years of professional experience
Work History
Warehouse Clerk
GXO
06.2024 - Current
- Collaborated with team members to complete daily tasks efficiently, meeting warehouse performance goals consistently.
- Assisted in training new hires, sharing best practices and knowledge of warehouse operations.
- Improved efficiency with quick and accurate loading of boxes.
- Willingness to learn new tasks and increase skill levels.
- Communicates with teammates and supervisors to maintain smooth operations.
Event Planner
Get Bejazzled llc
01.2023 - Current
- Event Consultations, Creative director, Balloon artist, indoor and outdoor decorations based on each experience.
- Coordinated schedules and timelines for events.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Utilized project management skills to keep events on track while meeting deadlines and staying within budget parameters.
- Managed logistics for successful events, including venue selection, contract negotiation, and coordinating with vendors.
Business Owner
Get Bejazzled llc
01.2016 - Current
- Excellent communication, dedicated and individualized customer service tailored for each client and each experience
- Business consulting and mentoring
- Marketing and advertising
- Excellent Vendor relationships
- Wardrobe consulting
Office Manager
Two Caring Hands Private Homecare
07.2021 - 01.2024
- Customer care, organize and monitor client files, create documents, staff and client communication regarding visits and schedules, staffing
- Client and staffing appointments as well as vendor event management for marketing purposes.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Education
Bachelor Of Business Administration - Business Administration
Alcorn State University
Lorman, MS12.2022
Skills
- Customer Service
- Warehouse Safety
- Team Collaboration
- Professionalism
- Customer Engagement
- Call center experience
- Appointment Coordination
Timeline
Warehouse Clerk
GXO
06.2024 - Current
Event Planner
Get Bejazzled llc
01.2023 - Current
Office Manager
Two Caring Hands Private Homecare
07.2021 - 01.2024
Business Owner
Get Bejazzled llc
01.2016 - Current
Bachelor Of Business Administration - Business Administration
Alcorn State University