Jordyn Olson
Kaysville
Summary
Dynamic professional with expertise in foreclosure processing and legal documentation at Halliday Watkins & Mann PC. Proven ability to optimize workflows and maintain compliance, enhancing team efficiency. Strong communication skills and customer service experience drive client satisfaction. Achieved a 20% increase in productivity through strategic case management and record maintenance.
Overview
9
9
years of professional experience
Work History
Foreclosure Specialist
Halliday Watkins& Mann PC
06.2025 - 01.2026
- Assisted in processing foreclosure documentation and ensuring compliance with regulations.
- Supported clients by providing information on foreclosure processes and available options.
- Collaborated with team members to streamline case management workflows for efficiency.
- Maintained updated records of foreclosure cases using specialized software
- - Referral opening- managing client sites working- working alongside attorneys -preparing documents- meeting deadlines
Legal Administrator
Prestige Financial Services
05.2023 - 06.2025
- Assisted in drafting and reviewing legal documents for accuracy and compliance.
- Organized and maintained legal files, ensuring efficient retrieval of information.
- Coordinated scheduling for client meetings and court appearances to optimize attorney time.
- Managed case management software to track
- deadlines and document submissions effectively
- Prepare legal documents, hearing and evidence packets
- Maintain attorney and process server rapport and expectations
- Schedule court dates
- Does invoices from attorneys
- Garnishment checks
- Schedule hearings
Prepare order to show cause
Caregiver
Home Instead Senior Care
05.2021 - 04.2023
- Assisted clients with daily living activities, ensuring comfort and safety.
- Developed personalized care plans based on individual client needs and preferences.
- Monitored client health by observing vital signs and reporting changes to healthcare professionals.
- Provided companionship and emotional support, enhancing overall client well-being.
- Coordinated transportation for client appointments and social activities, promoting independence.
- Trained new caregivers in best practices for patient care and communication techniques.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Caregiver
TKJ Services
02.2019 - 04.2021
- Assisted clients with daily living activities, ensuring comfort and safety in home environments.
- Provided companionship and emotional support to enhance clients' quality of life.
- Administered medications according to prescribed schedules, maintaining adherence to healthcare plans.
- Coordinated transportation for appointments and errands, facilitating overall client mobility and independence.
- Trained new caregivers on best practices in personal care and client interaction techniques.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with self-administered medications.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Associate Customer Service Representative
Rocket Express Car Wash
05.2018 - 01.2019
- Facilitated daily customer greetings to enhance service experience.
- Sell monthly/yearly memberships
Made sure to provide great customer service by making sure the cars were clean and they were satisfied with their service - Responsible for training new employees
Supervisor
Sparkle Car Wash
03.2017 - 06.2018
- Supervised daily operations, ensuring compliance with safety standards and operational protocols.
- Developed training programs for new staff, enhancing onboarding efficiency and knowledge retention.
- Streamlined workflows to improve productivity, reducing downtime across team processes.
- Implemented quality control measures, resulting in consistent product quality and customer satisfaction.
- Analyzed performance metrics to identify areas for enhancement, driving operational excellence initiatives.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Ensured car wash standards
- Managed overall vehicle flow and production in car wash operation and ensured car wash compliance
- Maintained car wash equipment, managed inventory of chemicals, towels, and other supplies
- Performed essential duties and responsibilities for all car wash employees.
- Responsible for greeting customers and customer complaints
Education
No Degree - Paralegal Studies
Bryan University
Tempe, AZCertification - Personal Training
Issa International School Sciences
Phoenix, AZ01.2022
High School Diploma - Physical Therapy
Herriman High School
Herriman, UT06.2018
Certificate of Completion - Physical Therapy
Jordan Applied Technical College
West Jordan, UT06.2018
Skills
- Foreclosure processing
- Legal documentation
- Regulatory compliance
- Case management
- Workflow optimization
- Record maintenance
- Client communication
- Organized
- Team Player
- Supervisor (1 year)
- Litigation
- Computer skills
- Customer Service (3 years)
- Multi-tasking
- Communication skills
- Microsoft Word
- Writing skills
- Paralegal experience
- Legal drafting
- Diligent and thorough in meeting follow-up schedule with clientsPhysical Therapy experience
Personal trainer experience
Customer Support
Additional Information
References
—————————————————————————
Cindy Jenson, Executive Director, Office of the Salt Lake City Council (801-201-2090)
Nick Gust, Sales, owner Team Inspire Marketing Llc, (801-971-6969)
Melissa Olson, Recovery Specialist, Prestige Financial, (801-971-4759)
Angelle Doutt, Manager at The Pub, (801-448-4814)
Timeline
Foreclosure Specialist
Halliday Watkins& Mann PC
06.2025 - 01.2026
Legal Administrator
Prestige Financial Services
05.2023 - 06.2025
Caregiver
Home Instead Senior Care
05.2021 - 04.2023
Caregiver
TKJ Services
02.2019 - 04.2021
Associate Customer Service Representative
Rocket Express Car Wash
05.2018 - 01.2019
Supervisor
Sparkle Car Wash
03.2017 - 06.2018
No Degree - Paralegal Studies
Bryan University
Certification - Personal Training
Issa International School Sciences
High School Diploma - Physical Therapy
Herriman High School
Certificate of Completion - Physical Therapy
Jordan Applied Technical College