JORDYN PACOMBE
Patuxent River
Summary
Dynamic Health Unit Coordinator with extensive experience at Island Hospital, skilled in managing patient admissions and ensuring compliance with privacy regulations. Proficient in electronic health records and recognized for strong communication skills, enhancing patient care and team collaboration. Certified in CPR and medication administration, committed to delivering exceptional healthcare support.
Overview
9
9
years of professional experience
Work History
Health Unit Coordinator/ CNA
Island Hospital
Anacortes
12.2020 - 01.2024
- Coordinated patient admissions and discharges to streamline hospital operations.
- Managed medical records and ensured compliance with privacy regulations.
- Scheduled appointments and maintained calendars for healthcare providers.
- Assisted nursing staff with patient care tasks and communication needs.
- Communicated effectively with patients, families, and healthcare teams daily.
- Answered incoming calls and routed them to the appropriate departments or staff members.
- Coordinated communication between various departments within the facility regarding patient care needs.
- Responded to patient call lights quickly and expedited appropriate follow-through.
- Greeted visitors and directed them to the proper area of the office.
- Prepared new patient files by entering demographic information into a computer system.
- Monitored vital signs and reported changes to nursing staff.
- Documented patient care activities in electronic health records system.
CNA / Medication Technician
Chandler Square Assisted Living
Anacortes
02.2020 - 01.2024
- Assisted residents with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of resident rooms and common areas.
- Communicated effectively with residents, families, and healthcare team members.
- Documented resident care activities accurately in electronic health records.
- Provided companionship and emotional support to enhance resident well-being.
- Helped residents walk with or without self-help devices.
- Documented activities and recorded information in EMR system.
- Reported changes in patient conditions to registered nurse or physician.
- Educated patients on self-care techniques that would help them maintain their independence.
- Administered medications under supervision of a licensed nurse.
CNA
Careage Of Whidbey
Coupeville
02.2020 - 10.2020
- Assisted residents with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff.
- Documented patient care and maintained accurate records in electronic systems.
- Collaborated with healthcare team to develop individualized care plans.
- Ensured a clean, safe, and organized environment for all residents.
- Answered patient call lights promptly and responded to requests appropriately.
- Monitored food intake and output as directed by nursing staff.
- Transported residents within the facility as needed.
Patient Access
Whidbey Health Hospital
Coupeville
08.2019 - 02.2020
- Managed patient check-in processes for smooth registration experiences.
- Verified insurance information and maintained accurate patient records.
- Scheduled appointments using electronic health record systems effectively.
- Collaborated with medical staff to streamline patient flow and communication.
- Handled sensitive information while ensuring compliance with privacy regulations.
- Greeted patients and answered questions regarding registration process.
- Handled incoming faxes related to admissions, discharges, transfers, pre-certifications, authorizations.
- Updated patient information in database regularly to ensure accuracy of records.
Store Manager
Palm Beach Tan
Westport
04.2015 - 12.2016
- Managed daily store operations and ensured compliance with company policies.
- Trained and mentored team members on customer service techniques.
- Implemented promotional campaigns to enhance customer engagement and sales.
- Developed staff schedules to meet business needs and ensure coverage.
- Resolved customer complaints effectively to maintain satisfaction levels.
- Monitored financial transactions and managed cash handling procedures efficiently.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
Education
Skagit Valley College -
Skagit Valley College
Oak Harbor, WA08.2019
High School Diploma -
Frank Scott Bunnell High School
Stratford, CT06.2011
Skills
- NAC certification
- Medication tech
- CPR BLS certification
- Inventory control procedures
- Employee scheduling
- Organized
- Proficient in MS Office
- Time management
- Excellent multitasker
- Strong communication skills
- Personnel training and development
References
References can be provided upon request
Certifications Skills
- NAC Certification
- Medication Tech
- CPR BLS Certification
- Inventory control procedures and Employee scheduling
- Organized
- Proficient in MS Office
- Time management
- Excellent multi-tasker
- Strong communication skills
- Personnel training and development
Timeline
Health Unit Coordinator/ CNA
Island Hospital
12.2020 - 01.2024
CNA / Medication Technician
Chandler Square Assisted Living
02.2020 - 01.2024
CNA
Careage Of Whidbey
02.2020 - 10.2020
Patient Access
Whidbey Health Hospital
08.2019 - 02.2020
Store Manager
Palm Beach Tan
04.2015 - 12.2016
Skagit Valley College -
Skagit Valley College
High School Diploma -
Frank Scott Bunnell High School
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