Jordyn Phillips
Antelope,CA
Summary
A highly motivated and results-orientated individual with a strong commitment to providing exemplary customer service, I am a critical thinker who utilizes sound judgment in accordance with guidance and standard operation procedures. I am motivated to maintain customer satisfaction and contribute to the company's success.
Overview
3
3
years of professional experience
Work History
Sale Associate
Nordstrom
06.2021 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Ensure the security and privacy of customer information through education, compliance and resolution of issues
- Inspire trust, teamwork and positive team relationships
Sales Associate
Macy's
01.2021 - 02.2022
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Contributed to event marketing, sales and brand promotion.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Fulfillment Center Associate
Amazon
11.2020 - 08.2021
- Verified product quantity and quality to determine the accuracy of orders and reduce errors.
- Tracked production and quality control systems to proactively identify deficiencies.
- Checked inventory and selected products from specific locations based on availability.
- Stocked designated items on shelves, end caps, and displays.
- Collaborated with team members to complete timely orders and avoid delays.
- Interacted with guests in a friendly and knowledgeable way.
Education
Associate of Arts - Science
American River College
Sacramento, CA03.2024
High School Diploma -
Inderkum High School
Sacramento, CA06.2020
Skills
- Effective Communication written and verbal
- Provides quality Customer Service
- Detail oriented
- Multitasking Strengths
- Teamwork and Collaboration
- Microsoft 360 Office Suites
- Organization and Time Management
- Analytical and Critical Thinking
Timeline
Sale Associate
Nordstrom
06.2021 - Current
Sales Associate
Macy's
01.2021 - 02.2022
Fulfillment Center Associate
Amazon
11.2020 - 08.2021
Associate of Arts - Science
American River College
High School Diploma -
Inderkum High School