Driven Veterinary Assistant, excelling in patient care and client communication. Mastered blood draws and medication administration, significantly enhancing animal welfare. Known for exceptional customer service and a collaborative spirit, contributing to a 20% increase in client satisfaction. Skilled in both emergency care and preventive medicine, consistently delivering compassionate support to pets and their owners.
Hi, I’m
Jordyn Popour
Milford,MI
Summary
Overview
1
year of professional experience
Work History
Mitten Animal Hospital
Veterinary Assistant
01.2024 - Current
Job overview
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
- Administered medications to animals in treatment and documented changes in condition.
- Improved client relations through effective communication and education on pet health needs.
- Provided customer support to clients, answering questions and addressing concerns.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
- Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
- Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
- Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Answered owner animal health questions and advised on best care practices.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
- Fostered positive relationships clients staff vendors community members promote collaborative inclusive atmosphere professional growth.
- Restrained animals for examination and treatment.
- Prepared animals for surgical procedures.
- Monitored vital signs and provided nursing care for animals.
- Collected and processed samples for laboratory testing.
- Collected and prepared specimens and samples for outside laboratory analysis.
- Observed animals for signs of distress or illness.
- Assisted veterinarians with euthanasia of animals.
Wixom Family Pet Practice
Veterinary Assistant
01.2023 - 01.2024
Job overview
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
- Administered medications to animals in treatment and documented changes in condition.
- Improved client relations through effective communication and education on pet health needs.
- Provided customer support to clients, answering questions and addressing concerns.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
- Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
- Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
- Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
- Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Answered owner animal health questions and advised on best care practices.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Collected patient biopsies and blood samples for laboratory analysis.
- Streamlined appointment scheduling to optimize daily operations and maximize patient throughput.
- Restrained animals for examination and treatment.
- Administered injections, oral medications and topically applied medications prescribed by veterinarian.
- Prepared animals for surgical procedures.
Education
North Farmington High SchoolFarmington Hills, MI
High School Diploma
2009
University Overview
Skills
- Client Communication
- Cleaning and sanitizing
- Patient restraint
- Animal Safety
- Medication Administration
- Appointment Scheduling
- Sample Collection
- Euthanasia Assistance
- Animal Grooming
- Animal Behavior
- Vaccine administration
- Laboratory procedures
- Sanitation protocols
- Medical record-keeping
- Diagnostic Imaging
- Client Education
- Emergency and preventive care
- Post Operative Care
- Veterinary Terminology
- Pharmacy inventory
- Surgical procedures and support
- Reception duties
- Animal Nutrition
- Urgent Care
- Intravenous catheterization
- Patient Flow Management
- Physical Examinations
- Tick Removal
- Procedure Support
- Lab operations
- Patient bathing
- Reception Area Maintenance
- Preventative Medicine
- Attention to Detail
- Proper Animal Restraint
- Prescription Filling
- Basic Animal Care
- Wound Care
- Veterinarian Assistance
- Customer Service
- Equipment Sterilization
- Patient Recordkeeping
- Relationship Building
- Routine Examinations
- Patient Discharge
- Patient Care Monitoring
- Microchip Administration
- Preventive Care
- Immunization Administration
- Bookkeeping and Accounting
- Sales and Upselling
Timeline
Veterinary Assistant
Mitten Animal Hospital
01.2024 - Current
Veterinary Assistant
Wixom Family Pet Practice
01.2023 - 01.2024
North Farmington High School
High School Diploma
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