Jordyn Ramirez
Jacksonville,FL
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 9 years of performance. Versatile with medical background possessing first-rate communication skills and personable demeanor demonstrated in patient-focused roles. Excellent knowledge of medical terminology and billing procedures. Experienced in transcription, bookkeeping, records management and industry software applications.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
MyChurchFL Inc.
01.2015 - Current
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Certified Medical Administrative Assistant
Babptist Pediatrics
06.2018 - 03.2020
- Facilitated smooth communication between patients and providers through accurate message relaying and prompt callbacks.
- Enhanced office efficiency by managing and maintaining accurate medical records for easy retrieval.
- Contributed to a well-organized office environment by maintaining updated inventory of medical supplies and equipment.
- Achieved higher patient satisfaction by streamlining appointment scheduling and follow-up processes.
- Consistently met deadlines for documentation submissions, contributing to a well-functioning medical office environment.
- Expedited patient flow within the clinic by efficiently triaging incoming cases based on urgency levels.
- Ensured compliance with OSHA guidelines, maintaining a clean and safe workspace for staff members and patients alike.
- Provided comprehensive administrative support through efficient management of front desk duties such as greeting visitors, answering phone calls, and directing inquiries appropriately.
Certified Medical Assistant
Saint Johns Pediatric
02.2016 - 05.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
Education
Associate of Science -
St. Charles Community College
Cottleville, MOData Entry Certification - Data Entry
Udemy
OnlineNational Certified Medical Assistant - CMA
Concorde Career Institute
Jacksonville, FL04.2018
No Degree - Clinical Psychology
Sistema Universitario Ana G Mendez - Universidad Metropolitana
Cupey, PR03.2015
Skills
- Customer Service
- Data Entry
- Computer Skills
- Administrative Support
- Microsoft Word
- Office Administration
- Microsoft Excel
- Microsoft Outlook
- Customer and client relations
- Computer Proficiency
Timeline
Certified Medical Administrative Assistant
Babptist Pediatrics
06.2018 - 03.2020
Certified Medical Assistant
Saint Johns Pediatric
02.2016 - 05.2018
Administrative Assistant
MyChurchFL Inc.
01.2015 - Current
Associate of Science -
St. Charles Community College
Data Entry Certification - Data Entry
Udemy
National Certified Medical Assistant - CMA
Concorde Career Institute
No Degree - Clinical Psychology
Sistema Universitario Ana G Mendez - Universidad Metropolitana