Jordyn Ramirez
Jacksonville,FL
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 9 years of performance. Versatile with medical background possessing first-rate communication skills and personable demeanor demonstrated in patient-focused roles. Excellent knowledge of medical terminology and billing procedures. Experienced in transcription, bookkeeping, records management and industry software applications.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
MyChurchFL Inc.
Jacksonville, FL
01.2015 - Current
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Certified Medical Administrative Assistant
Babptist Pediatrics
Ponte Vedra, FL
06.2018 - 03.2020
- Facilitated smooth communication between patients and providers through accurate message relaying and prompt callbacks.
- Enhanced office efficiency by managing and maintaining accurate medical records for easy retrieval.
- Contributed to a well-organized office environment by maintaining updated inventory of medical supplies and equipment.
- Achieved higher patient satisfaction by streamlining appointment scheduling and follow-up processes.
- Consistently met deadlines for documentation submissions, contributing to a well-functioning medical office environment.
- Expedited patient flow within the clinic by efficiently triaging incoming cases based on urgency levels.
- Ensured compliance with OSHA guidelines, maintaining a clean and safe workspace for staff members and patients alike.
- Provided comprehensive administrative support through efficient management of front desk duties such as greeting visitors, answering phone calls, and directing inquiries appropriately.
Certified Medical Assistant
Saint Johns Pediatric
Jacksonville, FL
02.2016 - 05.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
Education
Associate of Science -
St. Charles Community College
Cottleville, MOData Entry Certification - Data Entry
Udemy
OnlineNational Certified Medical Assistant - CMA
Concorde Career Institute
Jacksonville, FL04.2018
No Degree - Clinical Psychology
Sistema Universitario Ana G Mendez - Universidad Metropolitana
Cupey, PR03.2015
Skills
- Customer Service
- Data Entry
- Computer Skills
- Administrative Support
- Microsoft Word
- Office Administration
- Microsoft Excel
- Microsoft Outlook
- Customer and client relations
- Computer Proficiency
Timeline
Certified Medical Administrative Assistant
Babptist Pediatrics
06.2018 - 03.2020
Certified Medical Assistant
Saint Johns Pediatric
02.2016 - 05.2018
Administrative Assistant
MyChurchFL Inc.
01.2015 - Current
Associate of Science -
St. Charles Community College
Data Entry Certification - Data Entry
Udemy
National Certified Medical Assistant - CMA
Concorde Career Institute
No Degree - Clinical Psychology
Sistema Universitario Ana G Mendez - Universidad Metropolitana