Jordyn Reedy

• Improved customer satisfaction by addressing and resolving complaints promptly.
• Streamlined store operations for increased efficiency, implementing new processes and procedures.
• Developed strong working relationships with staff, fostering a positive work environment.
• Increased sales through effective merchandising strategies and targeted promotions.
• Made associate schedules and training schedules
• Ordered truck and counted inventory
• In charge of scheduling interviews, orientations, and hiring candidates
• Conducted employee performance evaluations, providing constructive feedback for growth and development.
• Implemented staff training programs, enhancing product knowledge and improving customer service skills.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Monitored sales trends to adjust for labor metrics
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Trained staff members

• Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
• Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
• Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
• Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decision making.
• Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
• Trained new team members by relaying information on company procedures and safety requirements.
• Coached team members in techniques necessary to complete job tasks.
• Worked different stations to provide optimal coverage and meet production goals.
• Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.

• Enhanced customer satisfaction by maintaining a clean and organized dining area.
• Assisted servers in providing efficient service for improved guest experiences.
• Ensured timely food delivery by promptly bringing out dishes from the kitchen.
• Reduced wait times for tables by quickly clearing and resetting them after guests departed.
• Supported team members with additional tasks, promoting a positive work environment.
• Demonstrated attention to detail when setting tables according to restaurant standards.
• Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
• Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
• Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
• Adhered to safety guidelines when handling glassware and other potentially hazardous materials.
• Elevated guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed.
• Coordinated with host staff on table availability, facilitating timely seating arrangements for guests.
• Respected guest privacy by discreetly clearing dishes without interrupting conversations.
• Provided support during special events, ensuring seamless operations despite increased demands.
• Reset and cleaned tables quickly to prepare for new customers.
• Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
• Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
• Worked well in diverse team settings by partnering with others to complete tasks.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
• Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
• Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
• Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
• Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
• Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.

All the same stuff I did at my Easton location :)

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.