Overview
Work History
Education
Skills
Timeline
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Jordyn Reynolds

738 Gabriel Street Columbia,SC

Overview

9
9
years of professional experience

Work History

Team Membe

Chick-fil-a Five Points
11.2023 - Current
  • Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
  • Completed opening and closing duties promptly, allowing restaurant to begin serving customers on time each day.
  • Developed strong rapport with regular customers, fostering loyalty and enhancing their dining experience at the establishment.
  • Supported overall team goals by assisting other staff members during peak hours as needed.
  • Assisted in boosting restaurant sales by upselling menu items and promoting daily specials to guests.
  • Maintained cleanliness and organization of dining area, contributing to a more enjoyable dining experience for guests.
  • Collaborated with kitchen staff to ensure accurate and timely delivery of food orders, reducing wait times for customers.
  • Handled guest complaints professionally and efficiently, resulting in increased repeat business.
  • Assisted in training new team members, ensuring they were quickly able to provide excellent service to guests.
  • Utilized POS system to receive and process food and beverage orders.

Child and youth program specialist

Fort Jackson (Cys) Scales Child development center
07.2019 - 12.2019
  • Provided guidance by using knowledge, skills and abilities to identify appropriate and inappropriate behavior of children and youth based on their age and social-emotional age and social-emotional development
  • Taught problem solving strategies, impulse control, empathy and acceptance of self and others as well as pro-social behavior
  • Supervised and interacted with infants, pre-toddlers, and toddlers by sight at all times
  • Maintained specific accountability for children in my group by following the systems in place, especially during periods of transition
  • Carried out daily activities such as breakfast, lunch, and snack
  • As well as nap time, outside time, and in the classroom
  • Followed correct standards for diapering and hand washing
  • Followed a daily lesson plan set for the current classroom.

Program Specialist

The Boys And Girls Club Of The Midlands
08.2015 - 05.2019
  • Educated school aged children on living behaviors and skills
  • Discussed behavior and developmental concerns with parents and guardians
  • Monitored the behavior and health of school aged children
  • Offered comfort and advice to children who dealt with personal struggles
  • Organized recreational activities.

Internship Student

Richland County First steps
01.2018 - 08.2018
  • Communicated with team members and manager concerning daily updates and special needs
  • Educated younger children on living behaviors and skills
  • Maintained records of each individual child
  • Performed housekeeping duties such as cleaning and arranging items for use.

Education

Bachelor of Arts - Psychology and Children and Family Studies: Services to children and families

Columbia College
Columbia, SC
05.2019

High School Diploma -

W.J. Keenan High School
Columbia, SC
05.2015

Skills

  • Ability to work and lead a team
  • Outstanding people skills
  • Dependable
  • Detail oriented
  • Microsoft office suite (Word, PowerPoint, Excel)

Timeline

Team Membe

Chick-fil-a Five Points
11.2023 - Current

Child and youth program specialist

Fort Jackson (Cys) Scales Child development center
07.2019 - 12.2019

Internship Student

Richland County First steps
01.2018 - 08.2018

Program Specialist

The Boys And Girls Club Of The Midlands
08.2015 - 05.2019

Bachelor of Arts - Psychology and Children and Family Studies: Services to children and families

Columbia College

High School Diploma -

W.J. Keenan High School

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Jordyn Reynolds