Jordyn Roberts
Ogden
Summary
Dedicated professional with experience in customer service and childcare. Recognized for contributing to a positive workplace culture while effectively communicating with diverse audiences and resolving inquiries promptly. Ready to leverage skills to enhance customer satisfaction and team collaboration. I love all things music and play. I specialize in infant care but love all ages!
Overview
5
5
years of professional experience
Work History
Counter Help
Panda Express
Riverdale, UT
03.2024 - Current
- Assisted customers with menu selections and order placements to enhance dining experience.
- Maintained cleanliness and organization of front counter and dining area for optimal customer satisfaction.
- Handled cash transactions accurately, ensuring efficient checkout processes.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Resolved customer inquiries and concerns promptly to foster a positive environment.
- Trained new team members on operational procedures and customer service standards.
- Maintained a clean and organized workspace to ensure smooth operations and an enjoyable customer experience.
- Resolved customer concerns promptly, maintaining professionalism and a positive attitude throughout interactions.
- Contributed to positive workplace culture through excellent communication skills and proactive problem-solving abilities.
- Adapted quickly during peak hours by prioritizing tasks strategically to accommodate high volumes of customers without compromising quality.
- Developed rapport with regular customers by remembering their names and preferences, fostering loyalty within the establishment''s patron base.
Nanny
Care.com Inc
Carmel, IN
03.2022 - 04.2023
- Supervised daily activities, ensuring safety and engagement for children in care.
- Developed age-appropriate educational activities to promote cognitive and social development.
- Communicated with parents regarding children's progress and behavioral changes effectively.
- Maintained a clean and organized environment, promoting hygiene and well-being standards.
- Implemented routines that enhanced children's independence and self-care skills consistently.
- Took care of an 8 month old and 3 year old together in their home.
- Assisted with light housekeeping duties as well as running errands.
- Provided emotional support to children, fostering a nurturing atmosphere for growth and development.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
Teacher
Kids On The Rock
Noblesville, IN
12.2020 - 12.2021
- Fostered a positive classroom environment that encouraged student participation and collaboration.
- Developed and implemented engaging lesson plans to enhance student learning experiences.
- Worked with children ages 6 weeks-12 years old
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Worked most of my time there in the infant room where tasks included, but werent limited to, diaper changes, bottle/meal prep, documenting babies day, etc.
Education
High School Diploma -
Noblesville High School
Noblesville, IN05-2021
Skills
- Workplace safety
- Food safety
- Cash handling proficiency
- Adapt easily
- Personal hygiene
- Excellent work ethic
- Quick learner
- Customer service
- Cleaning and organization
- Customer assistance
- Efficient multitasking
- Effective communication
- Food handling safety
- Accuracy and efficiency
- Resourceful
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Listening skills
Languages
Spanish
Limited Working
Timeline
Counter Help
Panda Express
03.2024 - Current
Nanny
Care.com Inc
03.2022 - 04.2023
Teacher
Kids On The Rock
12.2020 - 12.2021
High School Diploma -
Noblesville High School