Jordyn Rutledge
Acworth,GA
Summary
A dynamic leader and skilled multitasker with a proven track record at Chick-fil-A, enhancing team performance and customer satisfaction through effective coaching, mentoring, and problem-solving. Excelled in fostering employee engagement and workplace safety, significantly improving project completion rates. Demonstrates exceptional leadership and time management abilities.
Overview
4
4
years of professional experience
Work History
Team Lead
Chick-fil-A
10.2020 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Education
High School Diploma -
Etowah High School
Woodstock, GA05.2024
Skills
- Customer Focus
- Coaching and Mentoring
- Performance monitoring
- Performance Improvement
- Workplace Safety
- Marketing knowledge
- Employee engagement
- Problem-Solving
- Teamwork and Collaboration
- Leadership
- Multitasking
- Time Management
Languages
Sign Language
Limited Working
English
Native or Bilingual
Chinese (Mandarin)
Elementary
Timeline
Team Lead
Chick-fil-A
10.2020 - Current
High School Diploma -
Etowah High School