Jordyn Sassanella
Branson,MO
Summary
Dynamic and engaging professional with a powerful stage presence and strong communication skills, honed at Mel's Hard Luck Diner. Proven ability to adapt quickly in fast-paced environments while delivering exceptional customer service. Recognized for enhancing guest experiences through creative upselling and maintaining high standards of quality and organization.
Overview
9
9
years of professional experience
Work History
Singing Server
Mel's Hard Luck Diner
07.2021 - Current
- Delivered engaging musical performances while serving guests, enhancing dining experience.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages.
- Assisted in maintaining cleanliness and organization of dining area for optimal guest satisfaction.
- Adapted quickly to varying customer needs, providing personalized service in a fast-paced environment.
Substitute Teacher, K-12
Kokua Education
09.2023 - 05.2024
- Delivered effective instruction across diverse K-12 subjects and grade levels.
- Managed classroom behavior, fostering a positive learning environment for all students.
- Adapted lesson plans to meet varied student needs and learning styles.
- Collaborated with teachers to ensure continuity in educational goals and standards.
Theatre Performer
IMAX Theatre
03.2021 - 10.2022
- Delivered compelling performances through character development and emotional engagement.
- Collaborated with directors to interpret scripts and enhance storytelling elements.
- Mentored junior performers, providing guidance on techniques and stage presence.
- Executed choreography with precision, ensuring synchronization during live productions.
Garfield's Restaurant and Pub
Eateries INC.
06.2020 - 07.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Ice Cream Server
Dairy Frost
05.2016 - 09.2019
- Delivered exceptional customer service, ensuring satisfaction through prompt and friendly interactions.
- Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
- Prepared and served a variety of ice cream flavors, maintaining high standards of presentation and quality.
- Monitored inventory levels, restocking supplies to ensure seamless operation during peak hours.
- Implemented creative upselling strategies, enhancing customer experience and increasing sales opportunities.
- Resolved customer inquiries or complaints promptly, fostering a welcoming environment for repeat business.
Server Assistant
The Broadalbin Hotel
08.2016 - 08.2018
- Assisted servers in delivering high-quality customer service during peak hours.
- Maintained cleanliness and organization of dining areas to enhance guest experiences.
- Supported inventory management by restocking supplies and monitoring usage levels.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
Education
No Degree - Musical Theatre
The American Musical And Dramatic Academy
Manhattan, NYBachelor of Science - Nursing
Chamberlain University
Downers Grove, IL07-2027
Skills
- Strong communication skills
- Reliable team player
- Adaptable to change
- Stress management
- Powerful stage presence
- Dynamic movement
- Strong work ethic
- Customer service
- Multitasking and organization
Timeline
Substitute Teacher, K-12
Kokua Education
09.2023 - 05.2024
Singing Server
Mel's Hard Luck Diner
07.2021 - Current
Theatre Performer
IMAX Theatre
03.2021 - 10.2022
Garfield's Restaurant and Pub
Eateries INC.
06.2020 - 07.2021
Server Assistant
The Broadalbin Hotel
08.2016 - 08.2018
Ice Cream Server
Dairy Frost
05.2016 - 09.2019
No Degree - Musical Theatre
The American Musical And Dramatic Academy
Bachelor of Science - Nursing
Chamberlain University
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