Experienced manager looking to professionally advance and positively impact operations with leadership and management abilities. Background delivering above-benchmark results and uncovering new opportunities.
Overview
7
7
years of professional experience
Work History
Camp Counselor
Upper St. Clair Township
Saint Clair
06.2024 - 08.2024
Monitored activities matched to individual and group abilities to keep campers safe.
Organized and planned activities to keep campers busy
Able to handle discussions and disagreements within the group of campers
Engaged with campers to create a safe bond and environment
Manager
Dunkin' Donuts
Bethel Park
01.2022 - 02.2024
Resolved escalated issues and identified solutions to avoid repeat problems.
Shared knowledge and offered guidance to employees and customers.
Created cooperative team environment that promoted high-performance standards and attainment of goals.
Organized and updated training schedules, programs and materials for new employees.
Coached and mentored employees through technical challenges.
Organized and prioritized competing challenges in fast-paced environment.
Crew Member
Dunkin' Donuts
Bethel Park
08.2021 - 01.2022
Greeted customers to take food orders and provide menu information.
Adapted to restaurant operational needs at peak times.
Operated cash register to receive cash or card customer payments.
Served food quickly and accurately for positive guest experience.
Stocked, cleaned and restocked workstations and display cases.
Referee
South Park Group
South Park
04.2017 - 08.2020
Monitored players' behaviors to spot rule violations and implement penalties.
Diffused conflict situations involving players, fans, or captains.
Responded promptly to medical emergencies and gameplay violations to implement standard responses.
Babysitter
Parents Of Children
South Park
01.2018 - 01.2020
Prepared food and fed children nutritious snacks and meals.
Understood and met children's emotional, social and physical needs by planning tailored activities.
Led fun, engaging and age-appropriate activities for children.
Taught children outdoor games to encourage physical activity.
Education
Bachelor of Science - Psychology
California University of Pennsylvania
California, PA
05.2026
High School Diploma -
JSouth Park Senior High School
South Park Township, PA
06.2022
Skills
Outgoing
Energetic
Creative
Artistic
Time management
Emergency response
Hiring
Training
Plan projects
Community Service
Volunteer, Angel Ridge Animal Shelter, 2023, current