Jordyn Ullman
Keller,TX
Summary
Sales Associate with a proven track record at Lone Star Mercantile, excelling in customer service and teamwork. Enhanced customer satisfaction through effective problem-solving and product knowledge, contributing to increased sales. Reliable and goal-oriented, adept at cash handling and fostering lasting customer relationships in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Sales Associate
Lone Star Mercantile
02.2023 - 08.2024
- Assisted customers in product selection, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems to ensure accuracy.
- Maintained merchandise displays, adhering to company standards for visual presentation.
- Provided product knowledge to customers, fostering informed purchasing decisions.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Sales Associate
Spirit Halloween Store
09.2022 - 10.2023
- Handled customer inquiries and resolved issues promptly, improving satisfaction rates.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Assisted customers in product selection, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems to ensure accuracy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Camp Counselor
Camp Honey Creek
07.2022 - 08.2022
- Supervised daily activities, ensuring safety and engagement of campers.
- Facilitated team-building exercises to enhance camper cooperation and social skills.
- Implemented conflict resolution strategies, promoting a positive camp environment.
- Worked with children of varying age, interest, skill, and developmental levels.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
- Supported campers in realizing their full potential through guidance and encouragement in skill development sessions.
Education
High School Diploma -
Allen High School
Allen, TXSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Outgoing personality
- Flexible schedule
Timeline
Sales Associate
Lone Star Mercantile
02.2023 - 08.2024
Sales Associate
Spirit Halloween Store
09.2022 - 10.2023
Camp Counselor
Camp Honey Creek
07.2022 - 08.2022
High School Diploma -
Allen High School