Summary
Overview
Work History
Education
Skills
Timeline
Generic

JOrdyn VerHaeghe

Shelby,MI

Summary

Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload. Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service. Organized Hostess with distinct commitment to first-rate customer service. Friendly worker known for maintaining excellent service levels in busy times and streamlining seating protocols. Successful at answering phones while greeting people in person and consistently upholding professional standards. High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Positive and upbeat professional makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments. Attentive Restaurant Hostess skilled at monitoring restaurant activity, maintaining efficient seating and coordinating dining flow. Takes initiative to expedite service with welcoming atmosphere. Works closely with restaurant workers to uphold quality standards of service. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

Overview

4
4
years of professional experience

Work History

Hostess

Jonny Blacks Public House
Rochester Hills, MI
07.2024 - Current
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Provided menus and answered questions about menu items and specials.
  • Communicated with kitchen staff regarding customer feedback or complaints.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
  • Assisted with setting up banquet rooms for special events.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Greeted customers and escorted them to their tables.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Gymnastics Coach

Olympia Gymnastics Academy
Shelby, MI
01.2021 - 12.2022
  • Organized practice sessions and competitions to enhance student development in the sport.
  • Conducted regular evaluations to assess student progress, identify areas for improvement and adjust training plans accordingly.
  • Encouraged team spirit by organizing team-building activities outside of practice sessions.
  • Provided feedback on form, technique, strategy and performance during practice sessions and competitions.
  • Created a safe and supportive environment for athletes to practice their skills.
  • Modified instruction depending upon age group and skill level of participants.
  • Communicated regularly with parents about their child's progress.
  • Developed and implemented individualized gymnastics programs for students of all skill levels.
  • Enforced rules of conduct among athletes both on the field and off the field.
  • Collaborated with other coaches to develop effective strategies for upcoming competitions.
  • Motivated athletes to reach their full potential while encouraging them to maintain a positive attitude.
  • Instructed athletes on proper techniques, safety measures and rules of the sport.
  • Adapted coaching methods based on individual needs of each athlete.
  • Ran drills and fitness circuits to improve athletes' coordination and skills.
  • Worked with other coaches, team members and school leadership to maintain strong program.
  • Monitored safety of training, individual exercises, and equipment usage to avoid sports injuries and damage to facility.

Education

High School Diploma -

Utica High School
Utica, MI
06-2023

Skills

  • Guest Engagement
  • Event Planning
  • Reservations Management
  • Server Support
  • Food Running
  • Complaint Handling
  • Customer Service
  • Restaurant Operations
  • Menu knowledge
  • Greeting guests
  • Menu board art

Timeline

Hostess

Jonny Blacks Public House
07.2024 - Current

Gymnastics Coach

Olympia Gymnastics Academy
01.2021 - 12.2022

High School Diploma -

Utica High School
JOrdyn VerHaeghe