Judy Napier
West Palm Beach,FL
Summary
Board certified Pharmacy Technician excited to bring 10+ years background in Retail/Nursing Home Pharmacy to growing team. Well versed in all elements of medication dispensing, regulatory compliance, and drug inventory control. Highly proficient in building lasting relationships with patients and customers. Resourceful Freight Team Associate known for maintaining high productivity and efficiency in task completion. Skilled in inventory management, logistics coordination, and warehouse safety protocols. Excel at communication, teamwork, and problem-solving to ensure smooth operations and timely project execution.
Overview
15
15
years of professional experience
Work History
Freight Team Associate
The Home Depot Inc
Palm Beach Gardens, Florida
08.2021 - Current
- Stocked shelves with incoming inventory and ensured proper rotation of stock to maintain freshness.
- Prepared outgoing orders for shipment by wrapping packages securely and labeling correctly.
- Performed daily cycle counts to ensure accuracy of inventory on hand.
- Ensured compliance with all safety regulations in the warehouse environment.
- Provided support to other team members when needed throughout shift.
- Operated equipment such as pallet jacks, electric lifts., in accordance with OSHA standards.
- Worked cooperatively with coworkers to complete tasks efficiently within deadlines.
- Assisted with unloading incoming deliveries and loading outgoing shipments manually and with use of dollies and carts.
- Reviewed labeling and stocking of on-shelf inventory to verify correct pricing and content information displayed to customers.
Rural Mail Carrier Associate
USPS
Loxahatchee Groves, FL
05.2021 - 09.2021
- Ensured proper delivery of mail and packages to rural customers according to established guidelines.
- Processed outgoing mail, including sorting, metering, labeling, and packaging.
- Assisted customers with various inquiries related to postal services.
- Delivered mail in a timely manner while adhering to safety regulations.
- Organized all incoming and outgoing mails in an orderly fashion.
- Reported any suspicious activity noticed during delivery rounds.
- Observed all traffic laws while driving through rural areas.
- Resolved customer complaints in a professional manner when necessary.
- Obtained signatures for registered, certified, and insured mail.
Pharmacy Technician
North Lake Pharmacy
Palm Beach Gardens, Florida
12.2020 - 05.2021
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Managed filing of prescriptions, both electronically and manually.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Verified accuracy of medication labels before they were dispensed to customers.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Received payment from customers and processed credit card transactions when necessary.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Certified Pharmacy Technician
A&R Pharmacy
Jupiter, FL
02.2019 - 11.2020
- Established and updated patient profiles, including lists of medications and insurance details.
- Merchandised related products to drive pharmacy department sales.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Managed medication stocks, including conducting counts, labeling products and maintaining controls.
- Educated patients on prescription instructions and answered questions regarding drug side effects.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Prepared and submitted claims to insurance companies for payment.
- Maintained clean and organized pharmacy shelving and work areas.
- Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
Certified Pharmacy Technician
Motto Pharmacy
Riviera Beach, FL
03.2010 - 10.2018
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Established and updated patient profiles, including lists of medications and insurance details.
- Managed medication stocks, including conducting counts, labeling products and maintaining controls.
- Prepared and submitted claims to insurance companies for payment.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
- Compiled customer demographic, allergy and medical history background.
- Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
- Maintained clean and organized pharmacy shelving and work areas.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Received, reviewed, dispensed and labeled over 150 prescriptions daily with expert accuracy.
Education
Certification - Pharmacy Technician
MCI Institute of Technology
Skills
- Drug inventory control
- Time management
- Team leadership
- Insurance Eligibility Verification
- Customer Engagement
- Proper labeling procedures
- Exceptional patient care and interaction
- Strong decision-making ability
- Precision in Task Completion
- HIPAA
- Attention to detail
- Shipping and receiving
- Loading and unloading
- Barcode scanning
- Pallet jack operation
- Package handling
- Zoning and stocking
Affiliations
Member of PTCB
Timeline
Freight Team Associate
The Home Depot Inc
08.2021 - Current
Rural Mail Carrier Associate
USPS
05.2021 - 09.2021
Pharmacy Technician
North Lake Pharmacy
12.2020 - 05.2021
Certified Pharmacy Technician
A&R Pharmacy
02.2019 - 11.2020
Certified Pharmacy Technician
Motto Pharmacy
03.2010 - 10.2018
Certification - Pharmacy Technician
MCI Institute of Technology