Summary
Overview
Work History
Education
Skills
Timeline
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Jordyn Mullins

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level call center position. Ready to help team achieve company goals. When assisting with customer support, I am a friendly and professional customer service expert with a strong background working to meet customer needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work History

Office Assistant

CMSimple Janitorial
Los Angeles, CA
06.2020 - Current
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Executed record filing system to improve document organization and management.
  • Developed and updated spreadsheets and databases to track, analyze, and report on work task and customer data.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Scheduled office meetings and client appointments for staff teams.
  • Developed strategies to streamline and improve office procedures.
  • Responded to customer requests for products, services, and company information.
  • Delivered prompt service to prioritize customer needs.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

Warehouse Worker

Amazon LAX5 Sort Center Warehouse
Buena Park, CA
08.2022 - 01.2023
  • Loaded products weighing up to 50 pounds onto trailers for delivery
  • Used hand trucks and pallet jacks to unload the cargo from the truck
  • Established long-term customer relationships through prompt and courteous service.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Helped train new employees in safe practices and warehouse procedures.

Cashier

McDonald's
Long Beach, CA
11.2019 - 01.2021
  • Credit cards, checks, gift cards, and coupons were all processed by me
  • Provide excellent customer service by taking orders quickly and courteously, as well as answering phone calls
  • Processed new orders quickly and accurately, completing 50+ daily transactions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

Polytechnic High School
Long Beach, CA
08.2016 - 06.2020

Skills

    Microsoft Office

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Timeline

Warehouse Worker

Amazon LAX5 Sort Center Warehouse
08.2022 - 01.2023

Office Assistant

CMSimple Janitorial
06.2020 - Current

Cashier

McDonald's
11.2019 - 01.2021

High School Diploma -

Polytechnic High School
08.2016 - 06.2020

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Jordyn Mullins