Dedicated professional with a strong background in team leadership and effective communication. Skilled in training staff and resolving issues to enhance operational efficiency and customer satisfaction in both electrical and service industries.
Overview
5
5
years of professional experience
Work History
Electrical Apprentice
Volunteer Work
Fort Worth, Texas
02.2022 - Current
Facilitated electrical installations by installing new wiring and adjusting breaker boxes for optimal functionality.
Assisted electricians with installation and repair of wiring systems to ensure compliance with safety standards.
Utilized hand tools, including wire strippers and cutters, to prepare wires for connections.
Pulled electrical wires through conduits using fish tapes or pull strings. through conduits using fish tapes or pull strings.
Constructed openings in walls and floors for pipes and electrical conduit using power saws to streamline installation process.
Maintained tools and equipment to ensure readiness for daily operations.
Server Manager
Biglows Burgers
Yukon, Oklahoma
11.2024 - 07.2026
Oversaw daily operations of high-volume burger restaurant to ensure efficiency and quality.
Trained and supervised server staff on customer service protocols, improving service quality and customer satisfaction.
Resolved customer complaints through effective communication, fostering customer loyalty and repeat business.
Established standards for personnel performance and customer service, enhancing overall operational efficiency.
Communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
Performed troubleshooting to diagnose and resolve system-related problems.
Trained new IT staff on server management best practices and procedures.