Summary
Overview
Work History
Education
Skills
Timeline
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Jordyn Steele

Cleveland

Summary

Compassionate and reliable healthcare professional with extensive experience at Home Instead Senior Care. Proven ability in patient care and venipuncture, enhancing client independence and satisfaction. Skilled in organizational development and time management, ensuring efficient operations and high-quality service delivery. Committed to maintaining health and safety compliance in all interactions.

Overview

3
3
years of professional experience

Work History

Home Health Aide

Home Instead Senior Care Home
09.2023 - Current
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry, linen changes, sweeping, vacuuming and mopping ensuring a clean and organized living space for patients.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.

Front Desk Receptionist

Massage Envy
02.2023 - 05.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Collected room deposits, fees, and payments.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Phlebotomist

CSL Plasma
06.2022 - 01.2023
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.

Education

No Degree - Nursing

Cuyahoga Community College
Cleveland, OH
05-2028

Skills

  • Patient care
  • Organizational development
  • Business Process Improvement
  • Health and Safety Compliance
  • Venipuncture
  • Client Relationship Building
  • Specimen handling
  • Reliable
  • Time management
  • Cash handling

Timeline

Home Health Aide

Home Instead Senior Care Home
09.2023 - Current

Front Desk Receptionist

Massage Envy
02.2023 - 05.2023

Phlebotomist

CSL Plasma
06.2022 - 01.2023

No Degree - Nursing

Cuyahoga Community College

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Jordyn Steele