JOREENA PATTON
Vallejo,CA
Summary
Reliable Facilitator known for being a capable, well-trained professional. A compassionate leader and team-driven employee with undeniable interpersonal skills. Pursuing a new role where hard work and dedication will be highly valued.
Overview
15
15
years of professional experience
Work History
AOD Counselor
Ujima Family Recovery Services
San Pablo, Ca
08.2016 - Current
- Developed individual treatment goals based on history and diagnosis.
- Facilitate smooth discharge by encouraging and reassuring clients throughout their transitions.
- Connected clients with community service and resource agencies.
- Responded appropriately to physical, emotional and developmental needs of patients.
- Oversee house to make sure all rules are followed
- Carried out day-day-day duties accurately and efficiently.
Production Line Worker
Tesla
Fremont, CA
11.2019 - 07.2022
- Assist quality assurance by inspecting items and removing defective parts.
- Calibrate equipment to maintain optimal performance.
- Make sure that products are produced on time and are of good quality.
- Review production schedules and streamlined processes.
- Buffed out minor scratches and imperfections to improve product quality.
- Used hand trucks, forklifts and scissor lifts to complete tasks and transport items
Admissions Shift Leader
Discovery Kingdom
Vallejo, Ca
05.2013 - 08.2019
- Solve unresolved customer issues.
- Manage work flow to exceed quality service goals.
- Facilitate inter-departmental communication to effectively provide customer support.
- Investigate and resolve customer inquiries and complaints in empathetic manner.
- Routinely answer customer questions regarding merchandise and pricing.
- Operate POS system to itemize and complete average of 100 customer purchases.
Education
GED -
Vallejo Adult School
Vallejo, Ca2005
Skills
- Strong client relations
- Quick learner
- Trusted key holder
- Excellent time management skills
- Exceptional telephone etiquette
- Effective problem solver
- Exceptional communication skills
- Social skills teacher
Timeline
Production Line Worker
Tesla
11.2019 - 07.2022
AOD Counselor
Ujima Family Recovery Services
08.2016 - Current
Admissions Shift Leader
Discovery Kingdom
05.2013 - 08.2019
GED -
Vallejo Adult School
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