Jorel McCabee Coffy

• Attrition Analysis: Conducted in-depth analysis using Power BI and Tableau to propose actionable retention strategies, enhancing workforce planning
• Healthcare Dashboards: Designed interactive dashboards for quality improvement initiatives, demonstrating data-driven solutions
• Predictive Analytics: Applied advanced statistical methods to patient outcome data, showcasing practical healthcare applications.
• Utilized data visualization tools to effectively communicate business insights.

• Audited and managed medical documentation and records of TJC Audits electronically and on the TJC website
• Managed approximately 25 incoming calls, emails and faxes daily from customers
• Examined History and Physical reports according to HIM Standards
• Managed Excel Database, its aggregated data, stored documents, and did electronic setup
• Trained and assisted in the release of information for the continuation of healthcare services for Baptist patients.
• Improved decision-making processes with accurate data analysis and visualization techniques.

Maintained accuracy, completeness, and security for medical records and health information.

• Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
• Kept accurate log of requests for medical information and records.
• Processed medical records requests from outside providers according to facility, state, and federal law.
• Managed 20-25 incoming calls, emails and faxes per day from customers

• Managed medical records systems that provide chart retrieval services, credentialing site reviews, all EMR
• Ensured the accuracy of Tech/Specialist assignments, Training/Onboarding, Workflow Coordination, & Data Reporting
• Updated log records from 2014-2018 to reflect monitoring systems in a six-month period
• Attained productivity standards daily, recommending innovative approaches for enhancing performance and productivity when appropriate, report productivity weekly to immediate supervisor
• Saved department more than $ 50,000

• Presided over the accessibility, readability & accuracy of records while maintaining strict confidentiality
• Employed a quality review process that ensures the integrity and legality of electronic medical records
• Retrieved, scanned, organized, and maintained the security of all patients’ medical records
• Managed team of 10

• Performed quantity and quality checks on medical forms and records using appropriate electronic systems
• Utilized systems such as electronic chart tracking, MPAC, and others for patient records
• Supervised employees as assigned, including managing their attendance and disciplinary action
• Verified closing summary data and assisted in entering Inpatient discharge diagnoses in the electronic health record.
• Completed bi-weekly payroll for 15 employees.
• Troubleshot and contacted appropriate areas during system inoperability to reduce downtime.
• Developed comprehensive training materials for incoming Health Information Specialists, ensuring a smooth onboarding process and consistent performance standards across the team.
• Trained and backed reception area, on-call and distribution runs to facilitate quality customer care.

• Established policies pertaining to total patient care, personnel, financial status, & public relations under the Executive
• Managed meetings of professional, civic, QAPI and service organizations
• Maximized resident sanitation from 40% to 70% in the last 6 months
• Reduced turnover by 50%
• Increased admissions by 20%