Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jorge Agredano

San Francisco,CA

Summary

Focused and safety-conscious Driver with history of delivering packages for global logistics organizations. Top team member with strong stats and delivery performance. Observant at all times to avoid accidents or incidents. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.

Overview

13
13
years of professional experience

Work History

Delivery Driver

Amazon
Richmond, CA
04.2020 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral and written instructions and used GPS technology to make deliveries.
  • Disposed of waste, shipping materials and hazardous items in compliance with company and governmental regulations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Delivered packages to customer doorsteps and business offices.
  • Followed corporate procedures to maintain company and customer data confidentiality.
  • Carried heavy trays, packages and boxes from delivery vehicle to areas designated by customers.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Fostered positive working relationships with regular customers.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Flower Shop Attendant

Piazza Wholesale
San Francisco, CA
07.2017 - 07.2020
  • Used POS system to process customer cash, credit and debit transactions.
  • Maintained in-depth knowledge of shop items to provide advice and recommendations to customers for gift selections.
  • Supported production needs by performing routine tasks using standard procedures and equipment.
  • Addressed customer issues immediately to guarantee swift resolution.
  • Checked incoming orders and organized new stock.
  • Cultivated positive first-name-basis relationships with over [Number] repeat customers, winning customer loyalty.
  • Received incoming shipments of goods and materials by unloading delivery trucks.
  • Performed end-of-day cleaning duties, wiping down windows and counters and sweeping and mopping shop floor.
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maximized safety and production levels by frequently cleaning and organizing work areas.
  • Remained calm and composed in tense situations involving angry or upset customers.

Customer Service Representative

Community Youth Center
Concord , CA
09.2010 - 06.2017
  • Provided primary customer support to internal and external customers.
  • Responded to customer requests for products, services and company information.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Trained staff on operating procedures and company services.
  • Cross-trained and backed up other customer service managers.
  • Communicated professionally with colleagues, freelancers and clients.
  • Recorded account information to open new customer accounts.
  • Updated account information to maintain customer records.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered product and service questions, suggesting other offerings to attract potential customers.
  • Collected and analyzed customer information to prepare product or service reports.

Men Locker Room Attendant

Renaissance Club Sport
Walnurt Creek , CA
10.2014 - 06.2015
  • Assisted in maintaining safe work environment for team members and guests through visual inspection of common areas during shift.
  • Practiced safe work habits, wore protective safety equipment and followed MSDS and OSHA standards to maximize safety and prevent accidents.
  • Preserved cleaning equipment and reported maintenance deficiencies or irregularities to supervisor.
  • Handled hazardous cleaning supplies to remove dirt, dust, grease and film from surfaces according to proper procedures and labeling.
  • Responded to guest requests for assistance, toiletries and personal care items.
  • Maintained linen cart so that it was neat and organized.
  • Promptly delivered extra linens, paper products and toiletries to guest rooms upon request.
  • Kept clubhouse clean, neat and well-stocked for use.
  • Provided towels and sheets to clients in public baths, steam rooms and restrooms.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

High School Diploma -

Mount Diablo High School
Concord, CA
06.2011

Skills

  • Valid Driver's License
  • Ability to Lift 50 Pounds
  • Efficiency and Time Management
  • Time Management
  • Loading and Unloading
  • Dependability and Honesty
  • Customer Relationships
  • Verbal and Written Communication
  • Traffic Laws and Regulations
  • GPS Navigation
  • Heavy Lifting
  • Vehicle Inspection
  • Attention to Detail
  • Customer Service

Languages

Spanish
Native or Bilingual

Timeline

Delivery Driver

Amazon
04.2020 - Current

Flower Shop Attendant

Piazza Wholesale
07.2017 - 07.2020

Men Locker Room Attendant

Renaissance Club Sport
10.2014 - 06.2015

Customer Service Representative

Community Youth Center
09.2010 - 06.2017

High School Diploma -

Mount Diablo High School

Similar Profiles

CREATE PROFILE
Jorge Agredano